Terrible service. After I made my order, the waitress came and gave me the food check/invoice. (PS: the food check/invoice bold my other order TAKEAWAY) I confirmed with the waitress that my other order was for takeaway, and she said, "Yes, takeaway."
So, I waited for the food to arrive. In the end, they served me two bowls of Mee Siam. I told them one of the bowls should be takeaway. They then started talking in their own language and told me, "Tak boleh takeaway, set makan sini." I questioned them: earlier, another waitress confirmed my takeaway order, but now the food was served, and I'm being told it can't be taken away?
What made me even more annoyed was that another cashier waitress came with a menu and asked me to reorder an à la carte Mee Siam and told me to call the person who was supposed to eat the takeaway meal to come and dine in. Seriously, what is the purpose of ordering food for takeaway?
In the end, I requested to convert it into the à la carte Mee Siam. The waitress agreed but took away the Mee Siam and drinks with an irritated expression, without offering...
Read moreI’m visit your Puchong branch last week, It’s my first visit, and frankly, it will be my last.
The food is just average at best. The salted coffee is passable, and the food itself is bland, with improvement. But the real issue is the atmosphere, which was absolutely appalling. The entire restaurant was so noisy due to your foreign staff that it completely ruined the dining experience. It felt more like a chaotic night market than a restaurant, with loud shouting, dancing, singing, and casual chatter. This is far below even the experience of a roadside stall. Frankly, it seemed like you’re more focused on showcasing an all-foreign staff than providing a quality experience.
I strongly recommend that you employ local staff who understand the cultural expectation of a respectful dining environment. All the customers were quiet and visibly uncomfortable, creating a jarring contrast.
I reached out to share this feedback via WhatsApp, but management seemed completely uninterested. My message was read and ignored. This lack of accountability only reinforces my decision...
Read moreCame here before 9am. Ordered nasi lemak chicken rendang (pork curry wasn’t available) & iced coffee.
Although the rice isn’t as fragrant as it should, but the texture is quite smooth & buttery like oily chicken rice. There’s a hint of ginger & lemak in the rice which is good. The sides are also nice. Peanuts are roasted & addictive, fried anchovies are just the nice thickness, crunchy & right amount of flavour, curry potatoes are soft & well cooked, however the long beans are over cooked. It’s chicken rendang generous portion, soft chicken meat. Good thing the fried egg is half cooked - always love the combination of egg yolk with lemak rice. Garlic sambal is fragrant with a kick of heat at the end. If you are a santan lover, you may try this dish out. If you are not, you may experience lemak-overload.
Their coffee however, is quite common. Not kaw & fragrant enough to satisfy my morning.
It’s worth to come again to explore other dishes. As of now,...
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