Sushi King Paya Bunga Square — Restaurant in Terengganu

The food is standard across most Sushi King so taste-wise, yr experience is pretty much secured.

Where this place particularly excels at is its dismal and bad service. Slow staff, rare decency to just smile to customers even regular ones, constant missing or incorrect orders on Grab (personally experienced this more than 4 times).

It's almost guaranteed that you'll get no joy out of seeing the staffs' exasperated, almost annoyed faces whenever they have to wait on you (and they're supposed to be waiters/it's in the title of your job people). Sometimes you'll have to let out a heavy sigh and summon the courage to call the waitresses because they're either going to ignore you for a while or attend to your requests with frowny foreheads.

This place is only lucky enough to survive still cz it's the only Sushi King joint in town. In sum, the manager/owner really have to reeducate and retrain the staff members on basic service...

Here are the reasons of giving just 1 star (I would give even 0 star if there's an option) :- Terrible services. Waited for so long to be served, the staffs are not alert at all, they can even chitchat with each others without doning their jobs. Bad ventilation. Air-con are functioning but cant even feel the coldness, I feel stuffy and sweat while feasting. Low quality of food. The food variety is less but still not fresh. The soup is too salty. The rice has no flavor. The cucumber taste rotten. Food portion is small. Environment is not hygienic. Flies everywhere. Chopsticks provided are dirty. Floor is not cleaned, food waste scattered around on floor and seat.

I'm local and already visited here for several times, not even once is satisfied, I'm writing a bad review for hoping this restaurant can replenish their insufficient and get better in the...

I rarely leave negative reviews, but this experience was just unacceptable.

First of all, the place was super hot — feels that no air conditioning at all. It felt like sitting in a sauna while trying to eat. We were literally sweating the entire time. It was so uncomfortable, I couldn’t even enjoy my food properly.

Secondly, the service was just terrible. We sat there for a long time and no one came to take our order. We had to keep waving and calling the staff over multiple times before someone finally acknowledged us.

And to make matters worse, our order took forever to arrive. We waited ages — it was beyond frustrating. At one point, we honestly considered leaving.

Not coming back. There's no excuse for this level of discomfort and...