N 'JOY — Restaurant in Isle Mauritius

Unfortunately can’t recommend this venue to anyone. It seems totally undecided between being a club, family restaurant, or aspirational fine dining destination, and instead manages to be a poor example of all three. We were staying in nearby Grand Baie and visited for dinner one evening. The restaurant is absolutely huge and was packed with people, with most tables occupied and a packed bar/terrace area to the side. Bizarrely, a DJ and dance floor were set up in the middle of the restaurant which meant it was difficult to hear one another, on the terrace area to the side constantly had people wandering in and out and ordering at the bar. We placed orders for our starters and mains, which arrived fairly promptly. The rice starter was very non-descript and served with an excessively sweet sauce; the gateaux piments unfortunately quite greasy. However, things really fell apart when we tried to place a second drink order as our designated waitress had disappeared, and we could not attract the attention of any other member of staff for the remainder of our time there. Our attempts to catch the eye of passing staff were studiously ignored; while I can understand the venue was busy, we were really disappointed at this level of service. After multiple members of staff to chase up the drink order, I eventually was forced to go to the very front desk to pay my bill and leave, and even after expressing satisfaction were met with complete indifference - not even an offer to provide the drinks we were waiting for, or a reduction on the bill. Very disappointing, and not worth the price point or the...

The atmosphere is generally good, but their sales and booking do not work well. On purpose i try not to speak in french in those places so as i can know how locals are treated, i called them for a booking, speaking in creole, I noted a hint of snobbiness in the way a the booking was done, i let it slide. Per their own rules one can book by 21hrs and then if by 30 after that you lose your place, which is fair. Except that recently i booked there for 21hr, reached there by 21hr10 after I called them to inform them of the lateness, they just told me that it is only prior to 21hr that the 30 minutes rule apply and thus i lose the booking, i was just 10 minutes away so it felt wrong, since on their own booking website ut mentionned about the 30 mins holding of the table. So a long week of planning and booking just wasted. Luckily there were some other restaurants around which readilly accomodated us and we were much happier there. Also to mention there is a major parking problem around this place and you have to park on the road, pretty dangerous i would say. That said, on a positive note, their live music events...

I was really looking forward to coming to this cafe/restaurant, but I was unpleasantly surprised when the security guard didn't let me into the facility because I was wearing flip-flops... To be clear, I was wearing a shirt and short nice pants, but the restaurant is actually on the beach it didn't occur to me that they wouldn't let me in because of the shoes. I would still understand if it was written somewhere, but it is not written anywhere... For the 21st century, this is a shame that you judge a person based on their footwear (i would maybe understand that you judge by clothes), especially when nowadays it is popular for rich people to dress "casually".

I must also mention that the next day I entered the said facility in sport shoes and I was shocked when I realized that individuals freely entered in flip-flops... Double standards are never good...

But I also have to write a positive thing, which is that the atmosphere was really ok, there was live music, the price was ok and I think it's worth visiting the cafe, but the problem mentioned above must be solved urgently and for that reason i need to give you...