Florencia | Italian Restaurant — Restaurant in Cancún

Not Italian but it's good. The service was mixed but the atmosphere is excellent. They had self-serve grilled vegetables for hors d'oeuvres or for those waiting in line for dinner.

No true salad with lettuce and the mozzarella in the caprese was dry and partially crumbled under your fork, i.e. not fresh. They served soft rolls rather than crusty Italian bread. I asked for butter and they brought me margarine. When I asked again they offered vinegar and oil dressing not Olive oil with cracked black pepper. But the manager did run over to one of the other restaurants to get butter for me.

I had the lasagna but there appeared to be only one layer of noodles that was as thin as a crepe. Isn't pasta a main ingredient in Italian food? Not here. That said The Bolognese sauce was delicious and very meaty.

My wife had the chicken cacciatore which she said was also delicious. The menu says a half chicken but all she got was a wing and a thigh.

Warning. They do not accept reservations so get in line early and although they do not say they have a dress code, men are not allowed to wear open toe or sandals but women are? Don't bother asking them why men's feet are different than women's or why they don't post their dress code because you will still...

It is the best restaurant in Seadust hotel. It is also the only restaurant that does not allow kids. So there is always an empty table and you need not wait for long.

Beef fillet was really really good. I also liked pumpkin soup (fyi, their pumpkin soup is better than onion soup). Lamb steak is not as good as expected. I recommend beef fillet over lamb. For dessert, I ordered apple pie and another dessert .. both were good but not fantastic. The ice cream on apple tart was delicious.

Plating and overall atmosphere is also very romantic.

The staffs were very kind. But they are very slow in cooking food, so do not go there when you are...

Not even close to authentic italian cuisine. The staff were alright. Portobello mushroom dish seemed to come from a can, gnocchi are more of a savory mini pancake. Just overcooked or not made properly, pasta dishes came cold after a really slow service. Looked like they sat under a heat lamp for a while before someone actually braught them to us. Caprese salad would have been better with fresh tomatoes, overall disappointing. Given the other reviews we at least expected decent, but got less than average. Overall, Samurai grill was the best service and food at...