Burger King Puerto Vallarta Centro 1 — Restaurant in Jalisco

It was my first bad experience at any burger king I have visited. When I got there I saw 2 cashiers and another person helping. As soon as I ordered one of the cashier's and the helper went away. The place was busy with plenty of orders taken. I saw the manager has summoned everyone to the back for a meeting. In the middle of a rush. The remaining cashier kept on taking orders.

Food started piling up and nobody was being served. We stood there for 10 minutes until I told the only cashier that the food was getting cold. She told me that she was the only one there and had plenty to do. Then one of the people in the back came around and started getting the orders. By the time I got my food, the fries were cold and stiff. They tasted more like greasy potatoes than fires. My crispy chicken burger was cold as well. I complained but nothing was done. I went upstairs and tried to eat my food. I only ate half of it because I was hungry otherwise I would have thrown it all away. Needless to say, I will not be going back to this...

Burger patties were pre-cooked, heated by microwave or heating device and hand placed on bun without gloves. Food handlers touching/building burger without sanitation standards..... 15 min for 2 burgers with Uber driver standing by. This is what I observed. Burger King at airport, all food handlers wearing gloves. McDonald's and Carl's Jr burgers were grilled or charbroiled. McDonald's on the beach, all food handlers wearing glove and mask, burger was excellent quality for the fast food standard. This is Mexico Howeverthe Burger King Corporation needs to inspect major touristfacilities and...

I just cried here... one Child told me that he work clean cars for buy the first Burger. And when i saved the money the grand dad past away 😥and he give the money to buy flowers🌹🌹 for the cementary and after that he clean again cars and have the Money for buy one whooper. I cried in that moment, i took my credit card and just bought one big combo for this kid. The lady in the counter told me THANKS for help the dreams. And the Kid give me a...