Chez Hakim — Restaurant in Fez

Food was terrible. Service was shocking. Items promised to us before entering weren’t brought to us. It’s obvious that they lied to us to get us sat down. When mentioned to them, the staff became confrontational and aggressive. The fish tagine smelt gone off. The lamb tagine was flavourless. It was more so just a basic stew that tasted like it was a very basic stew made from cheap frozen mixed veg with some lamb chops thrown in. The lamb chops had no flavour of any sort of tagine whatsoever. The only decent thing were the fries which were freshly cut and fried. Despite this lack of quality we thought it’d be safer to just pay the bill and be on our ways, especially with being a tourist in a foreign and unknown country. Upon departure, we made our feelings known regarding the poor quality of food. The owner and his son couldn’t accept the fact that we weren’t satisfied with their poor service and even lower standard of food. They then started to approach us in such an aggressive manner to the extent that the owner’s son pushed one of our group with both hands, as if to initiate a fight. The owner himself then charged at us outside the restaurant on the public footpath with nostrils flared screaming and shouting at us. Understandably we were in fear for our own safety so we tried to diffuse the situation by attempting to walk away as we weren’t sure what these aggressive and potentially psychotic people would do next. It’s evident that they’ve not been trained on any levels of customer service or food hygiene let alone been taught any sort of culinary skills. Avoid this place. Don’t waste your time or money. If you’re in the mood for a fight or to have a live sparring/MMA session, then by all means please visit this psychotic father/son duo’s restaurant. We will definitely not be going back. We felt it necessary to report these two to the local Police for...

The situation here was not good. We came here two times, me and my wife.

We ordered a chicken pastilla and when we went to eat it we saw that the chicken was dark and we asked if it was meat, to which they replied that it was 100% chicken. Only later did we discover that we had been deceived and had eaten pigeon!

The second point is that those lentils and beans that they serve as an appetizer simply gave me a stomach ache and diarrhea, probably because they were old and not prepared properly.

The last point was payment, the attendant just said that the WiFi was not working in the machine just to make me pay with cash.

Unfortunately Fez is the city with the worst experience comparing to "Blue city", Marrakech...

The place is really nice, has AC at the first floor and a terrace like place on top but without any good views. The food was a 50/50 for me. The Harira soup was definitely the best soup I’ve had so far. Finished with some lime juice made me want to order another one. And the price was totally worth it. The vegetable tajin with chicken however was terrible. It smelled like the streets of Fes and I unfortunately after the first bite I decided to not continue eating it, being worried I’d get food poisoning. The fries were really good though, tasted like freshly made not frozen. You should try, maybe I had bad luck with the tajin. The coffee with spices...