Primarily, there is a recurring issue with the playlist. However, the paramount concern pertains to the substandard customer service, particularly concerning individuals of African descent. Regrettably, there appears to be a pattern of neglect towards black patrons, evident when juxtaposed with the prompt attention afforded to white tourists. During my recent visit, I experienced an unacceptably prolonged wait of approximately ninety minutes for a beverage refill, as all available staff prioritized serving tourists. It is disheartening that the management fails to instill in their team the principle that service quality should transcend racial biases, emphasizing instead the collective performance. Eradicating discriminatory practices and fostering equitable treatment for all is imperative. Furthermore, attention to hygiene in the kitchen is essential, as evidenced by the presence of flies potentially contaminating food items, which may account for the unpleasant odor emanating from certain pizza toppings. Despite the establishment's positive attributes, there remains a palpable sense of dissonance that warrants...
Read moreA wonderful lunch/dinner at Cafe Zoo - La Marmite conveniently located across from the park overlooking the iconic church of Windhoek. Service was excellent as was the cuisine and each team member enJOYed the food v much especially as one dish came in a wooden platter; as well staff were kind and helpful in suggestions of menu. A dog was only present on the consent of the owner of La Marmite as coupe were close friends just dropping by as service was closing for lunch/dinner service; moreover they were extremely kind in active listening to my own personal trauma story in the present and therefore including the photo here as unforgettable experience for me and in gratitude for such caring and compassionate humans present...
Read moreThe reataurant is in one of the few green areas of Windhoek (Zoo park - don't mistake it for actual Zoo) with pleasant inside or outside seating. We had lunch and the place was almost empty. Has a nice menu of mainly western africa dishes and good selection of drinks. Lovely service. I had a curry, but meet was not cooked enough and was very tough and chewy although presentation was fine. I guess it is much better at other times. Wives choice was better, but nothing that would raise the...
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