Model Wernhil — Local services in Khomas

This is a review of Pick n Pay's online shopping in Windhoek.

Fully half the time, one or more of the items I order is not in stock in store, and replacements need to be organised. This requires a phone call from the store. This is very helpful, but sometimes the employees organising the replacement misunderstand. A recent example; I said "Marlton's Regular Cat Litter, 10kg" and received Marlton's Wood Litter, 2.5kg. Not even remotely close.

The other issue is delivery and delivery time. This varies wildly day-to-day. Some days, I put my order in at 9:30 and it arrives by 13:00. Other days, an order put in at the same time only arrives after 18:00. One time, the delivery even arrived the next day. For a N$85 delivery charge and a boast of "same day delivery," anything more than the very first example is unacceptable.

When there are issues and you call them to sort it out, the employees are always very helpful and professional, and the issues do get sorted in a timely manner, but these issues should not be occurring in the first place.

If you decide to use Pick n Pay online shopping in Windhoek, know that it could go perfectly fine, but be aware that you may end up with a...

Pick n Pay is a big grocery shop in Windhoek located in Werhil shopping mall at the heart of Windhoek. It sells goods ranging from foods to clothings. There are butchery, barkery and fast food sections in the store.

One finds most of the items we use daily in houses in pick n pay. The shop is very big and always fully stocked. Its items are of great quality.

One can also buy airtime and electricity in this shop. There are more other services I have not mentioned that one gets in this shop. The service is...

Poorly managed store with rude and ill mannered cashiers who think the store is their grandmother's house. They come to work with personal issues and problems. Some cashiers are outright rude for nothing, harassing customers with unnecessary talk, delaying queues, chatting and gossiping with their buddies in front of customers. Yeww, it's like they are trained to gossip and waste the customer's time. Stay at home and don't come to work if you don't understand your job...