Black and Blue — Restaurant in Amsterdam

Absolutely disgusting service, food and pricing.

My friends and I made a reservation ahead of our holiday at this restaurant; to celebrate a friend's birthday with a nice dinner to end the day on. At first the restaurant seemed okay, we were seated downstairs and the girl serving us on Saturday night was beyond lovely as I am sure she tried her best. Unfortunately, the atmosphere soured quite quickly throughout the visit.

My partner and I chose a medium rare 160g black angus tender loin (26Euro), the size of the dish was beyond pathetic. A tiny steak, with a side of tomatoes that tasted worse than many I've had brought at Tesco or Lidl in the past. I believe they were either out of date or of extremely low quality. The starter we got were the grilled scallops (17.25Euro). A dish that contained three measly scallops on (let's be honest) mushy peas. It tasted bland. I will refrain on commenting on what the rest of the group bought as there was quite a few of us, but most were disappointed with the dishes they received. The drinks were okay but I've had better cocktails at much less expensive dinner experiences.

Still, we were quite occupied with ourselves and even were happy with the tables sitting next to us. Everyone kept up a happy attitude, at one point singing happy birthday to celebrate, until a rude beyond words male server approached us from another floor and we were informed that "We are on our final warning and we should be quiet as he has tables upstairs."

Not only have we not been informed of any prior 'warnings' up to this point, but we have been told off as a room along with the other tables by someone who we haven't seen before nor after this encounter. The room turned quiet as all our moods soured. It felt as though we were the 'problematic' customers banished to the lower floors to keep away from the 'respectable clientele' they would have rather served. I feel this was unjust and very disrespectful, possibly even discriminatory. I do not understand why our 'floor' was under a silence ban to keep the other clientele happy as they were equally as noisy.

The girl who served us was apologetic about this encounter but I have to say it ruined the rest of the night for us. Not only this, but I have to add the tax and service charge in this place are BEYOND EXTREME. We paid nearly double of what we expected to have been paying by the end of the night, especially considering if it was optional we would have skilled the service charge entirely due to the man's poor manners when approaching us and we would have purely tipped the girl for her service instead of risking any of it going to him and his...

We had already made a reservation here about 3 months ago - we actually come from Berlin and spent the weekend in Amsterdam. It was my girlfriend's birthday exactly this weekend. When making the reservation, I also noted that it was my girlfriend's birthday, and we would like to have a nice seating plan.

When we arrived, everything was fine. We were seated at a table of 4 even though we were 2 people. I thought that was good too. The place was also quiet. After the starter, 1 large bruschetta (for 10 euros!!!) we ordered the steaks. My girlfriend ordered medium, and I ordered done. When we got the steaks, I discovered that my steak was literally charred. Really black and it tasted like coal. After the complaint I of course had to wait and my girlfriend already had her steak eaten, otherwise it would be too cold if she had waited for me. In addition, we only received one portion of fries, even though we were entitled to two portions. The reason is: You can reorder the fries for free at any time. But I don't want to reorder every time ☹. I also ordered grilled vegetables, but the vegetables were not good and the zucchini and eggplant were really still raw. When I received my steak, my girlfriend had already finished her meal, and we couldn't eat together. The evening cost me 110 euros and I felt like my stomach was full of fries. Our evening was completely ruined, and the mood was really bad. Not even a warm congratulations from the waiters on my girlfriend's birthday even though I had mentioned it when making the reservation. I would prefer to give it a -5. You can't do that to...

Made a reservation for 2 at 9pm. Arrived on time but the staff weren’t aware of our reservation. Someone greeted us and said that a colleague would seat us momentarily. After standing around for about 5 minutes, the bartender must have noticed we needed help and sat us himself. We then waited about 15 more minutes for a server to notice we had not been given menus yet. They apologized and quickly gave us a food menu but no drink menu. Luckily we had looked at the drink menu online so we knew what we wanted to order when another server came by to take our order. Our drinks came promptly but we sat and watched for over an hour as multiple other parties came in, were seated, food delivered and finished and left before we received our appetizer of scallops. We flagged down the server and he said our main dishes would be out shortly. We let him know we had not yet received our scallops appetizer and he apologized and seemed surprised. He said the scallops would be out shortly and we requested he hold the main dishes while we ate the scallops. The scallops soon arrived but another server brought out our main dishes before we could begin eating the appetizer. We asked for two more drinks and the wrong beer was delivered. When asking for the check, we were told to pay at the bar for some reason however everyone around us had been paying at their table. We left totally confused at the experience and have no idea why the service was so poor. The food was amazing though, which is why I’m giving it 2 stars...