Café Belcampo — Restaurant in Amsterdam

My recent experiences at Café Belcampo have led me to reconsider my patronage, despite having spent a considerable amount of money on their offerings. The most pressing issue is the café's Wi-Fi, which is remarkably weak and unreliable, posing a challenge for those needing a stable internet connection.

The quality of drinks, especially the coffee, is underwhelming. It lacks the flavor and quality one would expect from a café. The sandwich-making process is another concern, particularly regarding hygiene. The staff directly handle food without gloves, which is not only unappetizing but also questionable from a health standpoint.

A notable disappointment is the decline in the quality of their tuna melt. The sandwich, once a better value, now contains much less tuna, which is hard to justify given its price. This is particularly glaring when compared to other establishments where one can enjoy a substantial sandwich with good value for money.

The cleanliness of the café also needs improvement. Tables and surfaces are not cleaned as regularly as they should be in a dining environment.

The customer service is a major drawback. The staff have been extremely rude on several occasions. Their unprofessional behavior, particularly in response to simple actions such as seating arrangements, is unacceptable and has significantly impacted the overall atmosphere of the café.

In light of these issues, I have decided to take my business elsewhere. For the same amount of money, there are plenty of other options where I can enjoy a quality sandwich, reliable Wi-Fi, and friendly service. It's disappointing, as Café Belcampo could be a much better place with some necessary improvements in food quality, hygiene practices, and...

Terrible experience👎

While I was there, I found cash on the floor next to me. When I left, I handed the money to the cashier, hoping it would be held in case the rightful owner returned. However, instead of properly handling the situation, the female staff immediately took the cash from me with a greedy expression and handed it to the other staff as if it were their tip.

Even if the owner never came back, they should have at least kept the money for a while instead of just stealing it. Such behavior raises serious concerns about their integrity. How can customers trust a store that so easily misappropriates lost property? If they’re willing to take something that doesn’t belong to them, it makes you wonder what else might be taken.

This experience has left a very negative impression, and I will definitely...

The Cafe itself is lovely, with plenty of seating, magazines and a large selection of drinks. But both the coffee, and the service, was not up to that same standard.

I ordered a Mocha with Oat Milk, and was told that "It's too difficult to do with Oat", so was instead told to have a standard Mocha.

In the end, I was then given the wrong drink, but the offer to get a replacement was given immediately after they realised, but I stuck with it anyway. In the end, I got a scalding hot, over extracted, well below average cappuccino, that wasn't even full.

If you rely on alternative milks for your drink, I would highly recommend avoiding Belcampo, as it being "Too difficult to make" shouldn't...