Café De Pool — Restaurant in Amsterdam

Me and my partner came across this lovely spot on our first night in Amsterdam. The calm and warm atmosphere seemed inviting from the very busy street. Needless to say we were incredibly happy with our experience. So much so that we came back 4 more times over our 3 day trip.

The gentleman, who I assume is the evening manager (sorry we didn’t catch your name) was extremely pleasant and charming. We had a moment where my partner fainted next to the cafe early one evening due to low blood sugar. As a young couple on our first ever time abroad, it was a frightening moment for the both of us. Had it not happened outside this cafe we may have been in trouble. The gentleman came out with sugar syrup water. When my girlfriend came around had us sit by the window inside so she could recover, the staff also bought us a spoon and a bottle of honey to help her. We were reassured and comforted by all the staff. We both are incredibly grateful for your help. Thank you.

Besides the brilliant people working here, the food is amazing and the drinks are fantastic. Good menu, each dish we had was executed perfectly. Each drink was served exactly how you’d want it. Stop by this place and you won’t regret it. HUGE Thank you to all the staff, we will definitely be...

Do not come to this place, the service is DESPICABLE! Today, my friends and I went there for some food, and whilst the food itself was ok, the three women who were working there made it a really terrible experience. First of all, they tried to make us pay for ketchup and mayonnaise that we DID NOT USE. They added an extra 2€ to our bill for 4 sachets that they took away with our plates, which were completely unused, and when we brought it to their attention and asked them to amend the bill, they refused and started a scandal, saying that they will go and watch the CCTV to see whether we really did use them. The woman who took away the plates knew perfectly well that we didn't use the sauces, since she went and put the sachets back into the box from which she took them. In the end, they still managed to charge us an extra transaction fee by card, even though there are no transaction fees in the Netherlands. Overall, they were disgustingly rude and unpleasant and I would never come back there just for the people that work there. If you want my advice, go somewhere else where you're not going to be cheated, even if it is out of a few euros. There are plenty of good places to eat in Amsterdam, you won't miss...

Tonight, I went to this cafe with a friend of mine. I ordered yeni raki (a type of Turkish liquor), and I told the waiter I wanted it on the rocks.

He insisted I had to take it with water, because it would turn white when water was added. He would not let me order it undiluted. I was quite frustrated about this, but he would simply not let me drink it without water, so I finally gave in, because he was so pushy about it.

Then he brought me the drink with an opened bottle of mineral water, instead of tap water. I was pretty angry about this, since it meant I would be forced to pay several euros extra for a bottle of mineral water that I didn't even want, which I clearly told him, that he insisted on. Not going back to this place.

Also, the toilets...