Irish Pub O'Donnell's Amsterdam — Restaurant in Amsterdam

Can't believe I have to write a negative review on an Irish pub. I do have to write it though, as I've been reading through the reviews and I have seen others with the same experience from before our visit. Leaving me to wonder how this pub has such a high rating? We had many pints of Guinness in amsterdam, in different locations - this one was the worst. We were looking to have food and drinks. The place was busy enough but there was plenty of staff to take an order. We found a table easily enough too. Went to the bar to order 2 pints of Guinness, standing there for what felt like forever. Finally a young man took our order, poured step one of the pint, charged us and just disappears. A woman came by and started pouring loads of Guinness pints. I tried asking her to top off my pints and she just ignored me. It took about 15 mins to get someone elses attention after that. I felt like going around and sorting it myself. However, I waited. I was looking around the pub and thought its a bit busy, not as busy as it does be in Ireland - where you'd still get served in good timing. The blond woman behind the bar was just standing there(looking outside), continuing to ignore me. Finally a young man got behind the bar. I asked him about my pints and said the other man disappeared. He told me to wait for him!! I said absolutely not, you're both just standing there doing nothing. Then the blonde woman Finally topped off 2 pints and slammed them onto the bar. I'd have left in that moment, those pints shouldn't have been left so long and the service was so far, shocking. But wed already paid.

We drank the pints, which were awful. But we said we'd have another one for the benefit of the doubt. Sitting at a table we were waiting on the wait staff to take an order. The table beside us had a group of men watching the match and were served twice while we were drinking our pints.

My husband went to the bar and was served right away by the blonde woman. The pints this time were also terrible. The staff clearly can't pull a pint of Guinness and certainly don't know about good basic customer service. It's push back on the lever to finish a pint of Guinness, by the way.

Our pints were finished about 20 minutes and we decided to leave at half time. Only when we were leaving did a waitress approach us and offer any food or drinks. We were right beside the bar. This waitress though, was very busy and probably the only staff member who was actually working.

1 star for the amount of tvs in the pub.

We felt so unwelcome.

There's a great Irish bar in Leidzeplein- I'd recommend trying there instead. Their Guinness and...

Horrific 🙈

5 of us came in at 1:20pm, we had the Heineken museum booked for 2pm and this place looked very quiet, especially inside and looked like the perfect place for a quick lunch. How wrong were we 😂😂

We had our order in by Half 1, and another 2? Tables came in, maybe another 6 people came in to order food. We knew we were cutting it short anyway so we didn’t mind being a couple of minutes late for the museum.

By half 2, the pub cat decided it would make an appearance. He was friendly but two of our friends weren’t the biggest fans. When the cat decided to jump on our backs and climb on our table one of our friends decided to leave the restaurant and came back in 10 minutes later out of fear of the cat 🙈 and then came back inside, and then the cat again climbed on top of the table. With one waiter and one bar woman behind the bar watching the cat. And a full table screaming, not one person decided to come and take the cat away. After it climbed on the table and hissed in our faces we had to ask for the cat to be removed and that’s when we found out the cat even has its own hole in the door to bring him were he lives 🙈. Not only we’re 2 of our friends not cat friendly but also obviously it can’t be hygienic to have a cat on top of the tables people are eating at.

After 45 minutes we had to ask the barmaid the barmaid (who to be fair was lovely) where the food had gone to, she told us that one of the chefs had called in sick and only one lady was working in the kitchen, she said it should only be 10/15 minutes … it was not.

Our food FINALLY came in sections … 2 SANDWICHS (no chips or anything spectacular) came together and another 10 minutes later another sandwich and cheese burger came … and another 10 minutes later another burger and fries came.

The grand finale happened when the last poor chap got his burger and fries. After having 2 fries, he had a bite of his burger and the first bite was met with a lovely long long long blonde hair. Which he had to pull out of his mouth mixed with the burger. Which obviously he was disgusted. The waiter came immediately after watching him pull the hair from his mouth. We could see into the kitchen and could see exactly where the lovely hair came from with no hair net in sight.

To be fair to the lovely chef with the long blonde/grey hair the sandwiches were lovely but after waiting over 1 hour and 20 minutes for 3 sandwich’s and 2 burgers we couldn’t find anything to appreciate with our experience.

Thank you to the barmaid that gave us 10% off our meal at the end. We made it to the Heineken...

I rarely write negative reviews, but this place has left me no choice. The service here is an absolute disaster. We sat on the terrace and waited for 20 minutes without anyone coming to take our order. We had to get up and walk to the waiter ourselves just to order drinks. Then, it took another 30 minutes before anyone came to take our food order, and once again, we had to walk up to them – all this while the terrace was nearly empty, with only four tables occupied. It's shameful how slow they are.

This wasn’t a one-time fluke either. It was my second time experiencing this horrendous service. I thought the first time was just a bad day for them, but clearly, this is their standard.

We ordered burgers and fries, and the food was equally disappointing. The burgers were awful – the meat was super chewy, and the salad was clearly old and bad. We could barely take a bite. One of the waiters was nice, but the lady who served us had a terrible attitude. When it came time to pay, we waited more than 40 minutes, and again, no one came, so we had to walk up to them.

When we expressed our dissatisfaction with the service and food (we didn’t eat anything), the lady didn’t offer any apology or discount. Instead, she had the nerve to say they were doing a good job. The first time I visited, I also had to wait 30 minutes every time I wanted to order something – it seems like they don’t want to make money.

Do yourself a favor and avoid this place at all costs. I certainly won't be coming back.

Plus, we paid 78 EUR, for drinks and bad burgers...