Learn more insights from Wanderboat AI.
Amsterdam RAI
4.3
(9.5K)
Beatrixpark
4.6
(1.3K)
Kruidentuin Artsenijhof
4.6
(16)
Amsterdam ISKCON
4.6
(90)
Krusta Pizza Bar & Restaurant
4.6
(286)
De Nieuwe RAI
4.3
(421)
Nanbu
4.6
(202)
Knabbel en Babbel
4.6
(258)
Aggressively and arrogant manager on Saturday night
13 September 2025, Saturday night. Me and my wife came to this place for dinner, we don't speak Dutch. I was wearing jeans and t-shirt, not shirt and jacket. My wife was wearing jeans shirt under the jacket. It was a bit chilling night, colder than usual and we had hot tea from another restaurant with us.
So first, we were waiting 10–15 minutes to order anything, so by that time one waiter already saw us with our tea. Then we made an order, second waiter saw our tea. Then we were waiting for our food and their manager came to us to ask, whether we made an order or not. Third person saw our tea.
One item from the order was cup of hot water, for our tea. After they brought it, another waiter, young lady, came to us to say that they don't allow to bring your own food or drinks. It was first time I came to a restaurant like that, and as we already made an order, I was confused what to do next.
So, we had a dialogue:
-you cannot bring your own drinks in here
-okay, but we already made an order. (i was confused on what to do)
-but you cannot bring your own drinks in here
-okay, then what should we do?
-you cannot bring your own drinks in here
-Yeah, I understand, but what should we do? We already made an order.
-yeah, but you cannot bring your own drinks in here
It was noisy, and I was talking louder than usual. I believe because of that, their manager (who already saw tea before) came in, and start shiuting at me, that I cannot talk to her like that. I tried to talk to him, but he didn't let me explain myself and was interrupting me, didn't ask any question ot didn't try to understand the situation.
Eventually, after he was done telling me, that their are fine restaurant and it is not allowed to bring your food or drinks into fine restaurants all over the world, he let me finish my sentence and I asked him, what should I do then, if I already made an order and didn't want to leave because of tea. He proposed to take our cups and throw them away for us. I agreed. Then we just continued sitting and waiting for our food.
From the moment he joined the lady, he had am impression that I'm rude with his colleague, I understand that. But he was talking to me very aggressively and arrogantly. If they are such a nice restaurant, I believe their manager should understand the situation first, before arrogantly protecting his colleague against a customer, who wasnot aggressive at all. Or at least let me finish my sentence first.
All I was asking was for a solution for the situation, in which I end up for the first time in my life. All of this are just words, but the experience and feeling after that we're so terrible, that I even lost an appetite and I couldnt even finish ossibly delicious food. Just to be clear, manager was dutch speaking man with a beard and tattoo on...
Read more
Firstly, Ideally you would not want to visit the place as a large group (we were a reservation of 6), as the portions and menu would definitely not be enough to satisfy your hunger and will just leave you wanting more, which can be understandable as the place doesnt seem to be suitable for a complete dining experience for more than two people. We ordered the whole menu and some plates twice. Additionally, honestly the quality of the food was quite subpar compared to how the restaurant tries to market itself. Finally, as a Greek person if you decide to keep your food menu as it is you should remove the word "Greek" from your restaurant name as it is nowhere near greek cuisine qualitywise and as plate selections.
Secondly, despite the restaurant being open until 1am we were informed after the fact that the kitchen would be closing from 9:30am and whether we liked it or not that is the policy. Again this would be fine but it would be preferable to know beforehand considering the place presents that its open until 1am and we made a prepaid reservation almost a month before.
Finally, the most disappointing highlight of our night was towards the end of the dinner as the owner and the staff became quite hostile by giving us, the customers, mean looks as we were overstaying the night! This made us feel quite unwelcomed and uneasy and I assume that was because we just asked about the kitchen working hours and whether we could be at least be served some desert which we were denied of it anyway.
Overall,the quality of the food was average, owner was extremely unprofessional as I have never seen an owner treating customers like they owe him, but at least the waiters were quite friendly and accomodating. Would not recommend and would not visit again. Hope this feedback helps you be better if you supposedly want to run a fine dining...
Read more
The place is on the way to open doors and me and my best friend we were lucky to get an experience through an amazing catering tasting .First the concept of the whole atmosphere is totally unique with modern high esthetic interior design and an excellent gastronomy contemporary Greek menu . The interior makes you feel comfortable from the first step to the place through an amazing combination of earthy colors and Ancient Greek touches transformed to a modern and excellent restaurant environment.The food we get was great and we taste plenty of new things we were never saw/get before in any other restaurant. Dishes are pure perfect full of techniques and lots of flavors ,they look out of painting and you get a minute stare on them before start try . We easily realize that whatever we ate at KAIA was all homemade super fresh products and high quality of ingredients and services through the very friendly and experienced stuff . On point surprise is the cocktail list that matches perfectly the gastronomy attitude of the food menu were honored about what we drink. It’s from the cocktail level menus that you can not find easy in any good cocktail bar in the city’s , the people back of the bar have done great mixology menu with amazing full flavors cocktails and garnishes that you won’t forget . We appreciate the food and the service of this beautiful place and people and we can’t wait have our dinners there . High recommend as an unique dinning experience for those that they miss good food...
Read more
