Oslo Beers — Restaurant in Amsterdam

Lovely little restaurant with modern decor and a cosy vibe with great food and friendly staff. We went on a sunday morning for breakfast and the place was a bit quiet with a skeleton staff compliment, so there was no one to greet & welcome us or seat us at the time, but someone did eventually appear from downstairs to serve us in the end. Not the most attentive service, it was cold out, not offering us a warm cup of coffee when bringing us menus, I had to grab the waiter after running away, not checking if we were happy with the food or asking us if we wanted a drink or checking once our drinks were finished if we wanted a 2nd drink, surprised when I wanted to order another cup of coffee, but this is common service behaviour in the Netherland. You have to almost beg to spend money so we are used to this lack of attentiveness, but that should be no excuse. If that doesn't bother you and you are not in a rush, then the good food and atmosphere makes up for it. I would just like to be able to go out to spead my money without having to wave at a waiter for a drink and have them rush away before you can even finish your sentence or perhaps have them interested in telling us about their specials or what else they can recommend that they do well. You also have to get upnto ask for the bill, because they forget about you. They have missed an opportunity to make you feel special. We will be back to give them another opportunity when they are busier, but they will need to up their game, as customer loyalty is...

Terrible Service – Would Not Recommend

If I could give zero stars, I would. The service at Oslo Beers is absolutely terrible.

The first time we went, we weren't even acknowledged when we arrived. After waiting for a while, we got up to grab menus ourselves, and only then did the waitress come over—not to take our order, but to snatch the menus from our hands, saying they were the wrong ones. I then asked for the lunch menu, and she handed us the exact same menus. So unnecessarily rude.

It didn’t get any better from there. The staff ignored us for ages before finally coming to take our order, and when they did, it took over an hour for the food to arrive. The restaurant wasn’t even busy, so there was absolutely no excuse.

We would have never gone back, but our friends wanted to meet there, so we gave it another shot. Big mistake. The same awful service all over again. After 1.5 hours, our food still hadn’t arrived, and when our friend asked about it, we found out that they hadn’t even started preparing our order. Unbelievable. The place was practically empty except for a few people on the terrace, so why such ridiculous delays?

The service is beyond unacceptable, and the food is nothing special—easily found elsewhere with much better service. Do yourself a favor and go...

Normally when you step in a restaurant they greet you and you are made feel welcome, but not at this place. We made a reservation at 18:30 and came before time. Upon giving name and amount of people, we were snubbed and talked down to. Apparently the waiter was expecting us at 16:00 and are already gave our table away. He had his booking system open, which showed that we indeed booked at 18:30. We showed him that and our confirmation email, but he kept on being rude and even accused us of changing the booking (?). After a lot of “whatever”, rolling eyes and sighing from him, he showed us to the back part of the restaurant which was half empty. He never apologized for his rude and unprofessional behavior though.

After waiting for a while, the lady behind the bar saw that nobody was helping us and send a different waitress to our table. She was quite friendly, but the service was a bit too slow. It was a busy Friday evening after all. Food was okay, only downside was that the corn and grilled vegetables was cold as ice.

We won’t come back to this place and that’s due to the first waiter. We go out for a nice evening, not for being treated like trash. This place is a perfect example how hiring incompetent and unprofessional staff can ruin a business. Such a shame for a nice...