We paid €145 for a four-course surprise menu for two people (including bread, water, and a half-glass wine pairing). After the third course, we were so disappointed with the food that we asked them not to bring the dessert, but they charged us for the four courses anyway. The service was also terrible. We sat for about 30 minutes before they took our order. They never came by the table or asked how the food was. The starter bread (and every course) was served with mayonaise. The courses that followed were unimaginative. The ingredients were good quality, but there was nothing special done in the cooking or preparation. It was like being served warmed-up ingredients. The food and service did not warrant the price. We have been to many michelin-level fine dining restaurants in Eindhoven that give incredible attention to flavor and their menus are the same price. The worst part is the way we were treated when we politely informed them about our disappointment. First we were ignored for 15 minutes. I had to approach the counter and then I was told there was nothing they could do for us. They acted insulted and preferred to make a scene in front of the entire restaurant rather than accept a bit of criticism and offer a small compensation. Not only was no compensation offered, they charged us for food that they didn't serve us. I am shocked by their lack of...
Read moreWe were not that happy with the food quality and the service at this restaurant. The food was quite blend for the pice (main dishes around 30-40€). The mussels with the lobster had almost no flavour and the truffle sauce with the beef steak didn't taste like truffle. Also, I asked my Ossenhaas to be cooked well done due to being pregnant and when the meat came, it was medium. I asked to have it well cooked again and they said that the chef had already cooked it at 70° and that even though it was fully pink and a bit bloody it was safe to eat. I insisted since that is not the guidance from the health services and finally they cooked it well done.
We will definitely not eat here again and don't recommend it.
To answer to the restaurant reply: regardless of being pregnant, what if I want my meat cooked well done? It seems like the chef didn't want to cook it as the customer wants. Also, our friend with the tuffle sauce steak did conplaint to one of your waiters about the lack of truffle so no, the rest did also not...
Read moreThe food was good but everything else was dreadful. The first thing we noticed was the music being overbearingly loud. The second thing was that it took 45 minutes for a drink to come and an hour for the first course out of a 5 course tasting menu It was advertised that there would be live music. For valentines 8pm reservation you expect a piano in the corner or some serenading. What we got was a screeching andre haas impersonator. In total the cost was over 230 for 2 people (a reasonable amount for a nice dinner) but we came out of there feeling like we had just come off the markt for a beer and stampot. With all of the chanting we would have been better off in the McDonalds at 4am. At least then you expect the assault on the senses. We left before finishing the set menu we paid for as we could no longer bear it. Next time at least serve the dinner before turning the place into a dance party. Left the restaurant with ringing in our ears as if we had just come from Stratumseind. And worst of all...
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