Vlaamsch Broodhuys Meent — Restaurant in Rotterdam

We have been to this place at least 5-6 times already and always loved it, but unfortunately today was extremely disappointing.

We arrived a bit after 11, which admittedly is quite busy on a Sunday. It was three of us, we ordered a coffee each, a sandwich, a yoghurt granola, a savoury pastry and three items from the sweet baked goods. Most of these require little to no preparation time, which becomes important later in the story.

Our coffees arrived after about 20 minutes, which is not particularly quick but we could see the workers being very busy so it was not an issue. Our waitress, however, was. One of the coffees she brought was incorrect, and she half-insisted we should keep it. Eventually she agreed to take it back and bring a replacement.

The food was the real disaster, however. At some point the waitress came again to "check if we needed anything else". We told her we had ordered some food a while ago (by that point it had been around 40-45 minutes) and it had not arrived. It is noteworthy that in the meantime several tables of new people had arrived, ordered, eaten, and some had even left already. She said something that I did not quite catch, but interpreted as "I will go look" or something similar.

We waited for another 15 minutes or so and the food was nowhere to be seen. By that time it had already been about an hour since our order. We finished our coffees, went to the counter and paid for them, to our waitress. She asked if everything was ok and we said that no, it was not ok and we had ordered food an hour ago that never arrived. She was totally passive about the entire thing, did not even comment on it, did not apologise, and just charged us for the coffees and left it there. There was no reason to make a scene, so we just paid and left.

Honestly this was one of the worst services I have had in my life, particularly so because of the lack of acknowledgement of the situation. If when we pointed out we had received no food (any of the times we did) the waitress had been a bit apologetic and tried to somehow resolve the issues it would not have been such a big deal. I would have put 1 star but I put 2 just because our previous...

3,5 stars

Sunday afternoon. Stopped by at 3 o’clock for coffee with a sweet treat.

I wanted to try one of their artisanal tarts. Sadly, they had sold most of their tarts already. They only had 3 different tarts left. I ordered the mango tart and lemon tart w/ merengue. Both tarts were tasty. Not too sweet. The crust was hard; difficult to eat with a fork.

I also tried one of their sourdough breads. It was tasty. I sampled two of their nut butters. They were also very tasty.

I would definitely buy some of their tarts and breads again. The tarts are approx. 6 euros and the breads range from 5 to 9 euros. A bit expensive. If you want to try a specific tart or bread, I would recommend...

Great bread but no zero service !

This is the second time I’m writing a review for this bakery. Last time I gave them 5 stars and unfortunately this time only 1 star for them. The quality of the food hasn’t changed because service is unacceptably low! I am saying this from my last over 10 times visit. I often go there to get a coffee and bread after my Sunday morning run. And I could let alone at the cashier waiting to be served for more 10 mins without any greeting while 3 -5 staff walking in and out the cashier counter. It’s a small bakery/cafe with 4,5 ppl on the floor. Th least you could do is to acknowledge your customer who’s standing at the cashier for more...