KFC Riccarton Mall — Restaurant in Christchurch

Ordered through their kiosk for a wicked wing bucket, large tub of coleslaw and large tub of gravey. I found out that the tub of gravey was missed out when I was driving home. Called their number and spoke to their staff and was told that i have to go back to get the gravey or if i wanted a refund. I think it's not fair for the customer to waste their time and petrol to go back and fix a problem that they caused. Not sure how their system works but aren't the staff supposed to check the order first and make sure everything is complete before calling out the order number? Very disappointed with...

We ordered two Zinger Burger Ultimate Meals, with a chicken piece instead of the wicked wings. The chicken pieces weren't fresh, particularly the drum that looked so dry it was half the size it should be. The burgers were terrible - dry, old chicken used and a few TINY pieces of lettuces, so the burger basically had no lettuce, and definitely had NO red onion. This is lazy and careless by the staff. It was not even a complete burger. The chips and gravy were standard. I will be following up with management as we didn't eat ours until we were away...

I was disgusted when I received a chicken snack burger instead of a vegetarian burger. Ate half of it whilst chatting to my daughter before I noticed. Nearly threw up. I've been a staunch vegetarian for 4 years now, as a conscience choice and this is my first fail through no fault of my own, but I feel like crying. The Duty Manager, Dhara, offered no apology or refund. I will NEVER eat KFC again. Why bother having a vegetarian burger on the menu when you obviously don't care about vegetarians. Lucky I wasn't allergic to...