Noah's Ark Teahouse NorthWest — Restaurant in Henderson-Massey

I love coming to Noah’s ark tea. Will continue to do so but the workers really need to work on some customer service skills. I’ve had multiple different times where I’ve come in an hour before closing or even half an hour before and have been scoffed at or given a dirty look. I understand if I was to order 5 minutes before closing but seriously. My sister came in today to order a drink for me. The guy that was at the front serving people looked quite upset. My sister asked if he was okay. He then proceeded to explain what had happened and then when it came time to ordering she had forgotten my order. She asked him nicely to give her a moment to which he proceeded to shove the ordering sheet in her face asking her to order. I understand he was upset but seriously needs to work on treating customers with a little...

For a place that sells vegetarian milk tea with plant-based milk, some of their drinks are surprisingly good. Their original milk tea tastes good and their matcha milk tea is also enjoyable although you do get some dark bitter clumps in your drink sometimes. I did not enjoy their strawberry milk tea as it tasted quite artificial. The sugar from the pearl topping adds a slight unpleasant astringent flavour that can be tasted when ordering 25% sugar. The staff are friendly and efficient as can be but sometimes the store is understaffed and there is only one person running back and forth taking orders and making drinks while a large queue forms (thank you for...

Would give negative stars if possible. They were very rude when buying from them from door dash and charged my partner $175 and when we sent screenshots of our bank statements they pretty much said they don't care. This was after spending only $30 so we contacted our bank and they refunded our money and put in a complaint and investigation. When we told them this they still were very very ignorant, rude and unprofessional. Very bad customer service and the fact that they don't care about stealing off there customers is unbelievable. Worst customer...