BIN44 Restaurant & Bar — Restaurant in North Island

Four of us went there for dinner on Friday 20th October. Overall it was a generally poor experience.

It was 15 minutes after we were seated that we were finally given food menus and it wasn't for another ten minutes that a drinks menu was taken. So were sitting there for 25 minutes with just table water.

There was no cohesion of the waitstaff. Two of us ordered a drink, the other two ordered a bottle of wine to share, we asked to keep the two unused wine glasses just in case and this was fine, shortly after another member of staff removed these without asking as. At one point towards the end of the night staff were messing around with a balloon behind the counter and it didn't look very professional.

For the four of us we ordered the Hummus + Flatbread, Lager Battered Vegetables with Aioli, Mixed Vegetables platter. The hummus and vegetables were good. The flatbread was just a tortilla cut up into smaller pieces, and there was a huge amount of aioli and hummus compared to the things to dip them into.

For the mains I ordered the Pan Roasted Market Fish and this was really good, my partner ordered the IPA Poached Akaroa Salmon and said it was burnt and overcooked. The other two members of the party ordered the Shark + Potato Vindaloo, which was OK, and the Roasted Free Range Chicken Thigh Brined in APA, which was actually like a salad even though the menu doesn't hint at this at all

We did not try any of the desserts.

Overall the level of service wasn't the best and the food could have been better. We probably wouldn't...

Wow. What a new years eve. Friends from out of town here for dinner, menu and website looked fab. Booked to ensure table was available. Turned up at 7pm no vaccine passed scanned or even asked for. 30minutes after arrival had to wave down waiter. Irish man came to take our order. Looked like he was not interested in serving. Took our order for drinks and entree and main. 1hr later had to go up to bar and follow up drinks. Drinks came and entrees shortly after was delicious. Ordered more drinks. 30 minutes we had to ask where they were. They then arrived. Main we ordered was 2 x twice cooked pork belly, steak and margherita pizza . 2 hrs after we ordered they arrived and all sub par. Pork not cooked and no crackling. Apple sauce was disgusting and out of a tin. Pizza didnt have tomato base. Steak meal tasteless and salad didnt arrive. Not once during this time did anyone check on us. It was so disappointing and embarrassing to show friends what we can deliver in Wellington. When the bill was ready we went up to the counter to talk with the manager to be horrified to see the manager was the waiter we had the poor service from. Once we had gone through our issues he said he had waitered all over the world and he said he didnt like our attitude and it was a busy night. Absolutely APPAULING. only good thing of the night a waitress named laura came over and gave us a sincere apology. Seriously Bin44 get rid of the manager and find someone that can do...

Positive - the menu offered gluten free options and appreciated being able to eat safely as I am a celiac.

Negative - for a beautiful Wellington day with women’s expo across at TSB and a cruise ship docked, the level of staffing was not right. Service was slow, with a rushed and harassed customer experience. Had to wait to be served, seated, order taken and food to be delivered. Even asking where our food was difficult because the server clearly thought everyone else waiting meant we shouldn’t query. She said she would go check but we never saw her again. For a simple order of two bowls of fried and cheesy bread and eggs on gf toast, it shouldn’t be a 30 min wait.

Negative - our food eventually came out lukewarm. So it had been cooked but sitting somewhere waiting for a server to bring out. The chips looked amazing but barely warm. My eggs on gf toast was terrible. The gf toast was as hard as a rock and no butter on it. I feel ripped off that such a simple dish was served below average and not worth the money I spent on it.

The outdoor seating area was messy with uncleared dishes and food waste on the ground. It wasn’t a welcoming place to eat and I’d be hesitant to take my family...