The Beanery by Mojo — Restaurant in North Island

What could have been 5 stars...

Staff is friendly, modern shop looks nice, and equipment that shows they know what they are doing... However, a female barista who was busy poured the espresso shot for my piccolo and left it sitting for over two minutes before putting in the frothed milk. This is a guarantee of an overly and unnecessarily bitter beverage. She served it to me and it was exactly that: sharply bitter.

I asked immediately after tasting if it was normal to leave out a shot so long and the other barista threw out my beverage, apologized, and pulled another one immediately. It was great, five stars worthy. He followed up with more apologies and an offer for another free beverage.

(I had been waiting for years to go to this location after studying the Professional Barista's Handbook to perfect my own craft.)

I'm only in Wellington for one day, had I not been paying attention I would have wound up with a terrible experience wondering why The Beanery and Mojo in general...

I wanted to take a moment to express our deepest gratitude for the outstanding service we experienced at your café recently.

During our last visit, my partner accidentally dropped his coffee, and we were overwhelmed by the understanding and kindness shown by your staff. Not only did they handle the situation with grace, but they also offered a complimentary replacement coffee without any hesitation.

Despite the inconvenience and extra work caused by the spill, your team's positive attitude and warm smiles truly brightened our day. It's rare to encounter such exceptional customer service, and we are truly thankful for the care and attention you showed us.

Thank you once again for going above and beyond to make our experience a memorable one. We look forward to visiting your...

This place is amazing. We enjoy the weekly coffee tastings by Sarah. She knows her coffee and has taught us so much. Sarah as well as the rest of the staff will answer any questions you have and will explain everything. John was great at getting us set up with some coffee and providing some tastings along the way so we get a better understanding of the coffees offered. Can't recommend this place of this...