Coconut Factory — Restaurant in Upper Harbour

Taste & Texture Pudding: The standout of the dish, smooth, lightly sweet, and enjoyable. This part delivered well.

Mango: Lacked freshness, which really hurts since mango should be the bright, juicy highlight.

Coconut: Also not fresh, which takes away the tropical punch the dish is meant to have.

Portion & Value The serving is generous, but with the fruit and coconut not being fresh, the price feels unjustified. You’re paying for novelty more than quality.

Service & Atmosphere The staff were friendly, which helped soften the disappointment. The overall experience felt pleasant, but the food didn’t live up to the presentation or price tag. A dessert that looks impressive and has good pudding flavour, but falls short on freshness — making it hard to justify the cost. Friendly service is a plus, but unless they step up the quality of the ingredients, it’s more style...

I just went to this new shop and OMGGG THEIR COCONUT SOFT SERVE WAS SOOOOOO GOOOOOOOD!!! It was refreshing and light and fresh but creamy and just the perfect sweetness, perfect for all age. I’m super addicted now I can’t wait to go again ahahaha my boyfriend ordered that but I tried some and almost ate half ahahahah sorry Bebe😅😅 I ordered a strawberry sago drink, THIS WAS SOOOOOO GOOOOOOOOD TOOOOO AHAHAHAHAH I love this place now❤️❤️❤️ there was jelly and sago inside with small bits of fruits and it’s refreshing and delicious😍😍😍 also the girl who worked there was super nice too💓😭 she greeted us when we came in and also thanked us when we were leaving. Super nice customer service. I like it💓💓💓 honestly the good drink and dessert and a lovely smile from the staff just made me so happy. Definitely recommend to go and try💓...

Coconut lover? Then this place is for you!

The servers are helpful and nearly everything is fresh and delicious! I say nearly cause I'm still working through the menu. So far I've tried mango, strawberry, watermelon and lime flavoured drinks. Have yet to try taro, jasmine, pandan, coffee drinks. Also, the ice cream served in coconut is a must!

You can choose your sugar level with the drinks. I've personally like mine slightly sweet so 25-50% is usually good. The servers will recommend sweetness level and can add more sweetness if it's not sweet enough to taste.

Best to avoid peak hours (lunch time and dinner) as parking can fill up fast.

Drinks are large so if you plan to visit after food, leave room for coconut goodness. Expect to spend $25-$35...