Golden City Chinese Cuisine — Restaurant in Upper Harbour

Maybe one of the most notorious service among all the Chinese restaurants. We entered the store at about 4pm. All the table still have dirty plates and some supply cartons are everywhere, looked like the store is not even operating. So we asked someone in the kitchen if the store is open for service right now. The lady in the kitchen ( looks like the female boss) responded rudely, saying their lunch service was so busy so they have no time to clear at all. Her attitude is unbelievably rude and sarcastic, not showing apology at all and she did not even come out to clear the table either. She just ignored us. Apparently she intended to say that her business is too busy so she doesn’t even want to bother herself to accommodate someone at 4pm. Shame. Don’t open a store if you have zero idea...

I came early for dinner around 5 pm, tables are clean, and customers were about 3 couples. We placed orders and more customers came, in total customers around 14 ish. All of the customers were left waiting for their food for at least more than 30 min, with the resto having a lot of online orders. only 3 people working in the kitchen. I can understand the amount of pressure in hospitality nowadays with the lack of staff. at least the server was nice and always apologise for having the food late

However, the food itself doesn't really taste that great. I think because the owner that ain't a...

Putting chilli into noodle soup to serve the kid while the customer clearly said "no spicy". This is extremely unprofessional, but the owner can't be bothered to apologise. Instead, they blamed the customer for not mentioning the dish is for the kid, otherwise they would have saved some money for not putting the chilli. I was completely flooded while seeing the story on a Chinese social media. I would not recommend anyone to visit a restaurant where the owner don't want to be responsible for putting...