So until tonight, I had never been so humiliated by Maccas crew members as I have tonight and even worse at the McDonalds I use out of convenience at least twice a week, most times three. After having to drive back to MCD's to return a Chicken Chorizo Burger or should I say "Chorizo Burger", because there was no chicken in sight, after walking in to the restaurant to tell them what happened, she had the audacity to ask me, "Are you sure, the chicken wasn't in there? because we're going to check the cameras. Who does that? why the hell would I take out the chicken from my burger and drive back there? It wasn't just the front staff either, one of the cooks came out after finding paper from a straw in the box, looking me up and down and says, holding the paper"these only come from the front sir?" I was unaware of the straw paper so naturally it took me by surprise but it could have fallen in there after me checking the burger in my car, the only reason I did check it is because it was new and I wanted to see what was in it. This happened in a full restaurant, and two other patrons could see and hear how rudely this was being handled as they both heckled at staff whom it seemed the comments just went over there heads, all the while the rest of my drive thru order was cold in my car, frustrated by this and now almost half an hour after returning I demanded a full refund.
I am so saddened by...
Read moreThe McDonald's restaurant located on Quay Street in Auckland is no exception. This location is conveniently located in the heart of the city, making it a popular spot for tourists and locals alike.
The restaurant itself is spacious and well-maintained, with plenty of seating options available for customers. Whether you're looking for a quick bite to eat or a place to sit and relax with friends, there is something for everyone at this McDonald's location.
One of the standout features of this McDonald's is the excellent customer service. The staff members are friendly, attentive, and always willing to go the extra mile to ensure that customers have a great experience. Whether you need help finding a table or have a special request for your order, the staff are more than happy to assist.
In terms of the food, McDonald's offers all of its classic menu items at this location. The burgers are juicy and delicious, the fries are crispy and well-seasoned, and the shakes are thick and creamy. There are also plenty of options for those with dietary restrictions, including vegetarian and gluten-free options. If you're in the area and looking for a quick bite to eat, this McDonald's is definitely...
Read moreHii there folks. Just a quick bigg ups to Jesse and Monika for their excellent customer service and great people skills. thankyou for making my visit a pleasant and enjoyable one. keep up the gd work and thankyou again to Jesse and Monika at McDonald’s Quay st Auckland city. Regards JF Okahu Bay Auckland city😁
Hii again everyone. Jst another awesome review to make mention of another exceptional staff member who goes by the name of Ofiera. You have done an incredible job showing commitment and great work ethic as a colleague and team player for McDonald’s britomart and also McDonald’s Quay st stores. The franchise owner for both stores is very lucky to have a very cheerful and loyal hardworking Employee such as yourself and you have shown your great work ethic and you have taken ownership of your job and duties where so many others have failed to perform and complete each and every task however this is not the case with you Ofiera. You are definitely one of the stars at McDonald’s Quay st and I thankyou for your services to the McDonald’s establishment and also to the community. Well done and congratulations Ofiera you are a shining star indeed.
Warmest Best. JF Okahu...
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