This is the face of food poisoning for my friend and I. The below letter was a complain letter I wrote to the management of Sailors lounge. To my greatest dismay I got an unsympathetic call from the GM who told me the best he could do was to invite me back to the restaurant for a meal. Hello same meal that gave my friend and I food poisoning. And when I refuse his offer and told him I was going to lay a Google complain he literally told me off. Very unprofessional.

Management Sailors Lounge Lekki

Good morning sir/ma I trust this message finds you well On Sunday the 5 of May our friend came to town and we decided to bring them to Sailors lounge for a night out. We order Seafood platter, and it was eaten by the two ladies. My friend hubby reached out to us and told us that the wife was badly affected by the seafood platter she ate at The sailors lounge. He complained of his wife stooling and throwing up severely throughout the night and wanted to find out if I was affected. She was carried out on a wheelchair to the airport. I told them no I was not. But didn’t realise mine was coming 3 hours later. In my 50+ years of life I have never experienced such food poisoning. I literally thought I was going to pass out. I was gushing out stooling and throwing up at the same time. I felt my stomach was going to rip open from the excruciating pain. I went on your Google review page and got a number that ends with 1400 number I called and laid a complain but got no response yet. I will attached my receipt and I ask for a full refund of our bill. I would expect that is the least your organisation could do in this situation. Many thanks Sandra A.