Siam Ratree Thai Restaurant — Restaurant in Bergen

I was at the restaurant just 2 hours ago, food is awesome, taste, quantity and freshness is authentic however service was poorest that I have ever experienced anywhere in the world. It felt like the server preferred to serve Western clients more than others who did not look western, I thought may be I was being sensitive, she confirmed my feel as soon as a Asian family walked in. They wanted to keep thier cases, were almost chastised for that, she sounded like a school teacher, thier son may be 8-9 yr old sat on the seating next to the door it was perfect for 4, she asked them to get up and noisely put two tables at back. Best part was the son walked to the counter to ask for WiFi password, she asked him to go back to his chair and not move, further walked up to the parents and said when she served water they should have asked for WiFi. Also to not allow the children to walk.

As a hotelier, Associate GM of world class cruiseship company I was aghast at the treatment to a customer, I and my fellow colleague finished our main course and walked out. We did not want dessert or coffee for her behaviour. We wanted to pay and leave right away. I do not think I have ever written a review like...

Review is for their rude attitude. We had a very disappointing experience at this restaurant. We arrived around 8 PM, well before their 10 PM closing time, and waited politely in line to be seated. Without any greeting, the lady at the front simply told us, “We are full.” I noticed several empty tables and asked if we could wait for one. She then said some tables were reserved for a party, so I asked about the rest — but she responded impatiently and repeated, “I said we are full,” in a very rude tone.

We’ve had a lovely time in Bergen and found people here to be warm and welcoming, but this encounter really left a bad impression. It was our last evening in the city, and unfortunately, this experience...

Craved for some fish cakes and was glad to find Siam Ratree had them on their menu.

Ordered fish cakes, wonton soup and a glass of wine.

Water arrived after 5 minutes, Chardonnay another 5 minutes. 5 more minutes later, server told me they were out of fish cake?!

If they would've told me when taking my order or sooner, I could've just left but since I was drinking my wine already, at that point , I just wanted to finish the meal and go.

Then came the tiniest wonton soup I had ever seen, three small wontons at 99kr!

Total was 218kr, when paying at counter, server asked me how much tip? I replied no tip. She wasn't shy to show me a black face.

One star for such experience was...