WATCH OUT for Deceptive Billing Practices at Mangoes Restaurant in Lima, Peru

I recently visited Mangoes restaurant in Lima, Peru, and while the dining experience was enjoyable with delicious food and prompt service, I feel compelled to share a concerning incident that marred the overall impression.

Upon receiving the bill, I noticed two additional charges, totaling an extra 31%—13% and 18%, respectively. When I inquired about these charges, the waiter feigned a lack of English proficiency and mumbled something unintelligible. It was only when the payment machine was handed to me that I saw the fine print at the bottom of the bill, stating that the tip was not included, and I was encouraged to leave a tip.

This experience left me deeply disappointed and feeling taken advantage of. Such deceptive billing practices, coupled with the reluctance of the staff to provide a clear explanation, are unacceptable and, in my view, constitute dishonest behavior. As a customer, I expect transparency and honesty, regardless of nationality or background.

While the food and service were commendable, the shadow cast by this unethical incident significantly diminished the overall satisfaction of the dining experience. I strongly urge the management of Mangoes to reevaluate their billing practices and ensure that customers are treated fairly and transparently.

In conclusion, while Mangoes may offer delightful cuisine, potential patrons should be cautious and scrutinize their bills to avoid falling victim to unexpected and undisclosed charges