Jollibee Lacson — Restaurant in Bacolod

Brought my kid here for a breakfast. One of the breakfast menu I ordered was unavailable. So I said a few words, if it's unavailable, why is it still on the menu board(they could have put a note that your beef tapa is not available right)? That was a fair comment coming from a jollibee customer. Then korina started to look grumpy. Even with her mask's on, I can tell that she looked grumpy. If you are at the front counter, your smile is included in the price of a meal. Otherwise, request your managers to work in the kitchen instead because it's not fair to your customers. I always take my family to jollibee. It could be close to our home or whenever we are away for vacation. We enjoyed the food and the service from Jollibee, New York, San Francisco, Seattle or Tukwila, Vancouver, Calgary, Edmonton, Toronto Canada. Most of the time, they offer great service specially in different branches in Manila. Service with a smile. Not bragging but I'm telling you guys my experiences. Coming back home and considering Bacolod the city of smiles, it's too bad because some of my friends shares the same experiences as well. Believe it or not, we tell our foreign friends about jollibee. And just for the record, my first job is Jollibee as well. You guys need to train your employees to give your customers a friendly smile. I'm having a moment with my son and this is a bad experience when it comes to your service. If you don't understand what I'm saying, go to dunkin donuts next door and just buy even a cup of coffee. And you will know what a good service...

I've been visited Jollibee Lacson a while ago because I was hurry and i need food to eat.. Because it was a quick service restaurant so i decided to go their and have a quick dine.. But i was so disappointed because the crew was too slow to accomdate the customers. It takes 15 minutes to wait in line but then my turn atill not finish yet. The manager was there and he saw the line was a little bit busy, 1 customers ask him if he could order then suddenly he told the lady to transfet in other line because he was busy and he didn't even told with a smile but had airritating face.. So I decided to go outside in the other restaurant .. Bad...

Jolibee Lacson...Yes, we were there at 2am this morning 26th of June 2022, food was lovely, no problem at all but the ambience was really bad. The music was too loud that my autistic son was worked up due to the noise pollution inside, added by the really loud customers. I got that they must be regulars there coz the crews seem really nice to them and tolerated them...but it really annoyed me. I was expecting a nice, peaceful and relaxing experience at that time in the morning just like before but it was totally a disappointment, not to mention the music sounded like trash, plainly just loud noise,...