Not a bad place but terrible customer service. I dont understand the waiting time for take out orders. All I wanted was a latte and they still wanted us to wait for 4 other tables to finish eating to even just take our coffee orders. We didn't even want to be seated and they wanted us to wait for groups of friends to finish eating? I understand that they want to serve the ones who came before us first but they also refused to at least put our order in line and come back for it after since it was just coffee. I just dont get the logic behind that. I have NEVER been to any restaurant with that policy. The 2 guys were the ones insisting that and when the girl waitress came to us she immediately took our orders. To top it all off, once we gave our orders they said they didn't have coffee! The one thing we waited for. They said it's because they didn't have electricity (I could clearly see they had electricity, their fidges and lights were all on) idk what kind of excuse that was but they could have literally just been honest with us from the beginning. Since we already waited for over an hour we just decided to get the items they did have. Most infuriating thing they did after everything was give us our iced drinks for take out before giving us our 1 pancake so by the time the pancake was done the paper cups were soggy and gross and watered down. The cafe should really coordinated with the kitchen when it comes to take out orders. They also didn't change our drinks cuz our 1 food order was finally done even if our cups were literally falling apart. No apologies either. Literally the worst customer service experience of my life. Was there for over 2 hours and still left with no coffee, just soggy cups of iced tea. I don't write hate reviews ever but this one was worth it.