McDonald's — Restaurant in Makati

Our fail-safe order place is McDonald's Kingswood which is just 3 blocks away from the house. If ever we're busy with no time to cook and we need food fast... it's McDo time.

One thing about McDo is its consistency. Anywhere you go, a Quarter Pounder with Cheese would taste the same. It's definitely not the best burger out there but I love it. I love its smell and taste with the basic ketchup, onions and dill pickle plus the melted American Cheese. So, even if it arrives from delivery deformed and looking sad, I still gobble it up because my first introduction to American burger, other than the White Castle Sliders was the McDonald's Quarter Pounder. Right now with their app, a Quarter Pounder Meal with Medium Fries and Drink costs P229. We also got their Limited offer of McCrispy Hamonado Burger Meal for P199 which my wife enjoyed because of the Cordon Bleu vibes with the sweet ham and cheese. For dessert, we got the new for Christmas, Coffee Caramel McFlurry (P69) x 2. Instead of paying P605 with the P39 delivery charge, I only paid P448 with 2 senior card discounts.

The ever reliable always delivers and is at our doorstep...

Absolutely unacceptable behavior at this McDonald’s branch (29 Pablo Ocampo Sr. Ext, Makati City).

I was shortchanged ₱50. When I brought it to their attention, the staff didn’t even bother to count the money — not the first time, not the second. She simply handed over the missing item without apology, eye contact, or any sign of accountability.

Worse yet, the manager offered nothing but a hollow “sorry.” He said he’d “talk to her later,” but there was no sincerity in his voice or actions. It felt like a routine — a performance, not a solution. No ownership. No plan to prevent it from happening again.

This is not about culture or training — it’s about basic values like honesty, responsibility, and respect, which are universal.

If this kind of behavior is acceptable in a McDonald’s branch, then the brand itself suffers. McDonald’s should be...

Update: Ordered delivery thru Mcdo App and all my breakfast orders had hashbrown with additional hashbrown but none came, so I escalated the issue to customer service and they told me someone will be reaching out to me. Someone did, once, and told me that they will be delivering the missing items the next day. But n delivery came and so the cycle went on with CS until a week after, someone contacted me that they will personally refund me my missing items, but the only refund I got was the additional hashbrown. So what happened to the ones with the meals ordered? Thank you na lng? -2025

I always order a large iced coffee with my meal which costs an additional 30 but when I went to get my order and saw that my receipt...