Food was quite good but the service was abysmally dismal. The rest of our group was already served their orders (after 20 minutes which is fine.) but three of us were left waiting for 20 to 25 more minutes. We followed up thrice and each time we were given the excuse that the food is on its way to our table. EACH TIME. At the last follow, the supervisor asked if they can bring out our orders in tranches (tornado curry katsu, the porkchop, rice, and curry first and the egg to follow.) I refused and told them to bring everything out in one go because it doesn't make sense to have the egg after the porkchop. Again, it took some time and when the food finally came out, the egg was hot but the curry sauce, rice, and porkchop were already cold. Obviously, they had prepared the rest beforehand.
I asked the supervisor what the hold up was and she finally admitted that there were problems in the kitchen and profusely apologized. I told her that she should have told us in the first place because problems do happen even in the most prepared and maintained kitchen. The fact that they lied to us several times made things infuriating. I even had to tell them to stop apologizing and, instead, to start doing their jobs. Problems in a restaurant is never the problem of the client unless the client is the problem. Communicating is key.
They waived the payment for the messed up orders. I'm writing this review as a reminder to everyone, restaurants and clients alike, about the real meaning of service in the...
Read moreThis restaurant never disappoints when it comes to food!! Everything I ordered was really good — flavorful, satisfying, and served with that signature Yabu quality 🫶🏻✨.
Just a heads-up though: it can get pretty crowded from 5 PM onwards, so it’s best to make a reservation or come earlier for a more relaxed dinner experience ⏰🍽️.
The staff were friendly, kind, and helpful and I want to give. Special thanks to Topher (apologies if I got the spelling wrong!! 😅). He was such a joy to interact with 😄. He made the whole experience even better with his lighthearted jokes and warm energy. He was generous with the rice and cabbage refills, and was always attentive whenever we needed anything. Big thanks to him for always assisting us with a smile — and thank you as well to the other staffs who were just as helpful and accommodating 💖.
Dining here always feels like a happy experience — because of the great food and the team that brings it all...
Read moreYabu’s new location at Powerplant Mall stands out for its cheese sticks—these are pretty good, especially paired with their dip, and are among the best we’ve tried recently. While the curry chicken didn’t fully suit my taste this visit (the sauce had a slight bitter note, possibly from a prepared blend), I’m hopeful it may improve with future visits, as it was my first time trying their curry. I still highly recommend Yabu’s pork offerings, which remain my favorites for their consistent quality.
Service was quite busy, and sometimes it was necessary to ask for things more than once. However, when the staff noticed something—like dropped chopsticks—they were quick to help and bring a replacement, which I really...
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