Starbucks Shangri−La Plaza Level 1 — Restaurant in Mandaluyong

Customer service was top notch. The security guard was welcoming and very kind to all patrons. For example, I was waiting to order when I saw a larger white man walking around trying to find a seat. The security guard took initiative and helped him find a table, asking around if any of the spots were free. He even helped him find a stable chair as the ones at that table were wobbly. Warmed my heart at the sight. It might not be big but to that customer, it could mean alot and for that, I'm grateful to have seen that exchange. This security guard deserves recognition.

Also the baristas and staff were very nice, giving us a menu as they saw us struggling to find a drink. Everything about this was great; it was comfortable. Not to mention the food and drinks were fantastic. Not too sweet like my family likes it.

Kudos to all staff and security. You deserve a hand...

My colleague and I were here yesterday, we ordered 2 matcha and 1 order of FRENCH TOASTS.

2 hours or so after eating, without exaggeration we both got sick.

1 friend was shaking, had to spent a couple of minutes for some direct sunlight as he literally shaking (I even saw the veins on his neck pulsating) -he has fever now mild Diarrhea

Me- What I thought was just a simple "gas" turned out to be a diarrhea, I literally had to run inside the mall's washroom stomach cramp severe diarrhea, I had no sleep last night as i had to go the toilet almost every 2 hours I'm now on a diarea medication

Kaya pala hindi Naka display ung french toast nila samantalng sa ibang branch always Naka display

Consulted a Gastro doctor, he said it was definitely...

After they renovated the place, it improved. Now it is easier to find a seat here. But be warned. Even with the bigger space it gets so busy here during peak hours that seats become hard to find. It gets a bit noisy too so if you want to study, you'll have to block the crowd out of your mind. Or listen to music on your earphones.

There used to be a door that leads to the ShangRiLa mall but after the renovation, they took that out. Now you have to exit the cafe and enter through the mall's main entrance to get inside ShangRiLa.

This mall has another Starbucks inside it, on the third or fourth floor but I like this one, which is on the ground floor,...