Cafe Mary Grace - Festival Mall — Restaurant in Muntinlupa

I had brunch at their branch in Festival Mall after visiting the doctor with my husband. I had a terrible experience. The staff were nice it was when I tried to call the number they had on each table that says if you were in any unsatisfied, you can call that number for them to resolve the issue. When I did try to contact the number the person who answered who is the head of kitchen or commissary was very rude to me to the point that he used the"F" word that he did not care who I was just because I introduced myself 2x. I had no intention of bragging who I was but for him it sounded as if I was and for that I got the "F" word and he even yelled at me saying to get out of "his" store. I am 50 yrs old and have never been insulted like this in my entire life. I was never rude to the person I was talking to but this is what I got. In all fairness the owner was super nice to talk to me and apologize in behalf of that rude staff and was very nice but I was sobbing so hard and could not stop myself from crying because of that...

recently had the pleasure of experiencing exceptional service at Mary Grace Festival Mall Branch and I must commend Kenneth and Tiffany, who truly elevated my visit. From the moment I walked in, their warm and welcoming demeanor created an inviting atmosphere.

Together, Kenneth and Tiffany demonstrated a level of professionalism and dedication that is truly rare. Their teamwork was evident, and they created a cohesive and positive experience for everyone present. They went above and beyond to ensure my visit was memorable, and I left feeling thoroughly impressed and satisfied.

I highly applaud Kenneth and Tiffany for their superb service. They are a credit to the establishment and a shining example of what excellent customer...

The Alabang Town Center branch of a local restaurant. Delicious comfort food and desserts. Cuisine is more along the lines of Filipino-Spanish, and the desserts are excellent cakes and pastries (they started out as a bakeshop). I recommend their set meals that have pasta, salad, and dessert. Prices are reasonable, and service is attentive without being obsequious. The comfort factor is enhanced by the homey ambience. The place isn’t any less spacious than the usual restaurant, but the warm theme keeps things cozy. The scheme is mostly browns and yellows, complete with faux brick and memorabilia...