Good day, I'm Angelo Cabiles 2nd Year Student From Olivarez College,
Check-In Experience: All the staff were very friendly, upon arriving, their concierge and doorman greeted us and helped us with our luggage. Their front office staff and guest services staff greeted us with all smiles while we had our group picture taking. Proceeding to the area of the Seminar, they welcomed us with paper and pencil on our tables, napkin and a fork. They offered drinking water and coffee and they refilled our water when it was empty.
Guest Experience - Employees: On our Tour at the Facilities, Ate MJ (Front Desk Employee) showed us each style of rooms, from deluxe rooms to family rooms, she explained what is in the room (amenities, beds, minibar, tv, etc.). She also toured us through the Lobby, Executive Lounge, Spa Area, Swimming Pool Area, Gym Area, Parking, and The Nest Dining In the Sky. While she was touring us, she was very attentive to each of our questions, for example, we questioned if the delux rooms and family rooms have the same design and which floor can they go to swim, gym or eat. We also ask regards a concern for the dress code for the breakfast. They swiftly acted and considered our concerns about the students who didn't bring any shoes only slippers.
Upon checking-in, all of the staff we encountered exchanged greetings to us, from going to the ground floor, floor 3, swimming area, to The Picasso while we we're eating.
I would also like to comend their service when it comes to the food service. They helped us to being our plated food to our table during seminar and during the seminar there was an incident that the water was spilled all over the table, they quickly acted and cleaned the area and also replace the chairs with a clean one.
Lastly, one memorable thing was during in the morning when I got out of our room and went to the elevator hall, all of the staff who saw me even it I was turned away (nakatalikod) facing the elevator, they greeted me good morning with a smile (note: they were in a higher floor above me). As I remember they were the staff who are conducting their On the Job training.
The Nest Experience: On of the most delicious food I tasted during the seminar was the snack food, it was a rectangular slice of pizza with sour cream. I loved the sour cream it has a balance of perfect creamy and sour taste, usually other sour creams have a strong citrus or sour taste profile but their sour cream is good. No words for the pizza, I love how the crust is crispy.
Lunch Experience, overall the food gives off a fine dining experience,
Chicken Sausage Puff Crust - The crust was flaky
Bacon and Pineapple Rollup - I loved this, the bacon wrapped around a slice of pineapple has a blend of savory and sweet, I like how it's not too citrusy.
Potato Salad, Pork, Chicken, mini cream puff and dessert - it was good, the potato salad was not overwhelming and it gives off a crunch when biting into the apple, chicken and pork were both savory.
The Picasso Breakfast experience was the one I loved the most. They had more variety of food selections.
Bread (whole, white, french)
Corned beef - not too salty it was good
Sausage - (flavorful)
Bacon - (crisp to perfection)
Fish Fillet - was good, not to fishy and the sour cream compliments it
Pickled Veggie - compliments very well with the salty and savory foods
Fresh Fruits - they were actually fresh, sliced in the same portion size
For Improvements: The Refill of food in the buffet is a...
Read moreCheck-in and Room Experience When we arrived at the Vivere Hotel, the concierge warmly welcomed us and took care of our luggage while we got ready for a seminar in the Zosima ballroom. The check-in process was quick, and we received our room key cards without any problems. The hotel has luxurious facilities that make it a great place to relax.
Our deluxe room was spacious, and the bathroom amenities and towels were easy to find. Each bedside table had a card with instructions for dialing, so we could get help with anything we needed. In the deluxe room, there were two TVs: one smart TV and one regular TV. The air conditioner was very cool and made it comfortable to sleep at night, and the bed sheets were cozy and soft, making it easy to fall asleep.
Guest Experience The staff at Vivere Hotel were incredibly friendly and accommodating, always ready to assist with a smile. Their welcoming attitude contributed to a calming atmosphere throughout the hotel, allowing us to feel at ease during our stay. This supportive environment made our experience even more enjoyable.
Seminar I found all the speakers to be very inspiring. They shared real-life lessons that we can use in the future when applying for jobs. Some speakers advised us to do what we love, and our jobs will love us back. They also mentioned that everyone starts from the bottom before reaching success. They shared their experiences of facing hardships, but through hard work and never giving up on their dreams, they achieved positions like executive house manager, general manager, and executive chef. Their passion and commitment to their work helped them get there. Overall, the seminar encouraged us to think about our goals in life, whether we work on land or at sea. Ultimately, we must rely on ourselves to make decisions about our lives because only you can create your future.
The Nest - Food and Service During our seminar, we had the opportunity to enjoy various meals and snacks. The morning snacks included delicious pizza topped with black olives and green peppers, paired with a tasty dipping sauce. For lunch, we started with light appetizers like chicken sausage puff crust and bacon and pineapple roll-ups, followed by a flavorful main course of braised pork and chicken cutlet, complemented by a variety of cooked vegetables. The breakfast buffet the next morning was good, but I saw some ways to make it better. I suggest adding more seating to fit more guests, which will help reduce waiting time. It would also be nice to have more food options for breakfast and to add made-to-order stations for guests who want fruit smoothies.
In conclusion, the 5-star Vivere Hotel & Resorts truly deserves its rating. The friendly and knowledgeable staff, along with the satisfying food and calming atmosphere, made my stay unforgettable. I highly recommend Vivere Hotel for anyone looking to relax and enjoy a...
Read moreMy check-in experience at Vivere Hotel Alabang was seamless and welcoming. The front desk staff were friendly, efficient, and ensured that all necessary details were handled quickly. I didn’t have to wait long, and I felt well taken care of right from the start. The lobby was clean and stylish, setting a positive tone for the rest of my stay.
The overall guest experience was very pleasant. The hotel’s ambiance is sophisticated yet cozy, with a perfect blend of luxury and comfort. The room was well-maintained, spacious, and equipped with all the amenities I needed. The housekeeping team did an excellent job, ensuring everything was neat and stocked. I also appreciated the quiet environment, making it a great place for both relaxation and work.
The employees at Vivere Hotel Alabang truly made my stay memorable. Everyone from the front desk to the housekeeping and dining staff were courteous and professional. They were attentive without being intrusive and responded promptly to any requests I had. I also noticed that they were knowledgeable about the hotel’s offerings and amenities, which added to the overall positive experience.
I had the pleasure of trying out several dishes, and I must say the food experience was excellent. The breakfast buffet offered a wide variety of both local and international options, and everything I tried was fresh and flavorful. I also appreciated the attention to detail with how the food was presented. The chefs and kitchen staff clearly take pride in their work, and it was evident in the quality of the meals.
The Nest restaurant at Vivere Hotel Alabang is a standout. The ambiance is sophisticated, with a beautiful view of Alabang that adds to the overall dining experience. The food was absolutely delicious, with a good mix of flavors that catered to a variety of tastes. I especially enjoyed the main course dishes, which were fresh and well-prepared. The service at The Nest was exceptional attentive yet relaxed, making it a fantastic place for both casual meals and more formal dining occasions. The staff at the restaurant were knowledgeable about the menu and provided great recommendations.
I had a wonderful stay at Vivere Hotel Alabang. From the smooth check-in to the incredible food and attentive service, everything exceeded my expectations. The hotel’s facilities, particularly The Nest restaurant, provided a great setting for both relaxation and enjoying high-quality meals. I would highly recommend this hotel to anyone looking for a luxurious yet comfortable experience in Alabang. Thank you to the staff for making my visit...
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