Jollibee DD Meridian Plaza — Restaurant in Pasay

I typically don't review fast-food restaurants, even my favorite Jollibee. While I might have in the past, no specific experience comes to mind—until now. This Jollibee branch truly impressed me with its unparalleled speed of service. Despite visiting during the busy breakfast rush and seeing what seemed like a lean crew, I braced myself for a 15 to 20-minute wait for my substantial order. To my amazement, my food was served in less than five minutes! This efficiency wasn't just for me; I observed many other customers receiving their meals with similar haste. And a small detail that made a big difference: gravy refills were practically instantaneous, a stark contrast to my experiences at almost every other Jollibee. This branch delivered a truly "real fast-food experience." A huge shout-out to all the staff for their incredible and...

Was in line for almost 10 minutes when I realized that I and other customers were not in the "right" line. No one even bothered to tell us when there clearly was a cashier present in our chosen lane. Are these people even trained before they work?

Update: This place is like a wet market. The whole crew has to shout all the time to be heard since the Xmas songs are blasting out loud through their speakers. Wala bang nag iisip sa branch na to?!! The bad acoustics of this place is very stressful. The cashiers do not have change and leave it to customers to provide the exact amount. Stupid! Worst branch ever.

Last time I was here and ordered takeout, items were missing from my order when I checked...

This Jollibee almost had everything right. Food presentation was pretty good. Made in a decent amount of time. Order was completed accurately. Coke products actually had carbonation in them (something most Philippines fast food places fail at).

We were eating. Then someone turned the dining area music volume up to 11. I couldn't even hear what people at my table were saying.

Fries served cold. They were made a long time before serving.

If they didn't turn up the music and served reasonably warm fries, I would have given this place 4 to 5 stars. But these issues kept this location from being...