One Pot — Restaurant in Pasay

We decided to try OnePot because they’re listed as open until 2:00 AM, and we arrived around 11:00 PM thinking we had time to enjoy a proper hotpot meal. There was only one other table, and they were already billing out as we came in—so the place was basically empty.

However, the staff seemed to be in a rush, hurrying us to order. The manager later told us that last call is actually at 12:00 AM, which was never stated clearly on their page. That was already disappointing, considering they promote late-night dining.

I ordered plain white rice, but the server kept pushing for fried rice instead. I declined because I just prefer plain rice. When it was finally served, the white rice was panis (spoiled)—which probably explains why they didn’t want to serve it in the first place. Not okay.

Also, what was supposed to be pork belly turned out to be pork jowls. Not a huge issue if that’s disclosed upfront, but it wasn’t.

The free juice tasted very artificial and chemical-like, which was also a letdown.

Now on the positive side: the hotpot balls and dipping sauces were actually good—flavorful and fresh, and probably the highlight of the meal.

The place has potential, but they really need to work on food quality, transparency, and consistency in customer service, especially if they want to attract late-night diners. Would I go back? Maybe—if I know...

On our last night at Shore Residences, we didn't pass on the chance to have a hotpot dinner. In the row of restaurants on the ground floor, we found One Pot Shabu-Shabu Restaurant.

They have an all-you-can eat rate of 888 pesos per head but we ordered from their a la carte menu. We really preferred this aside from the fact that we didn't make it to their buffet cutoff time.

To order, choose the soup base, then the meats, then veggies, and lastly the add-ons. Prices are indicated for each step and item. During the meal, I was also informed that this comes with ice cream for everyone. Their vanilla ice cream tastes good and the serving is generous.

Here's a breakdown of what we had and the prices of each in pesos:

Soup base (choice of 2 kinds) - 588 Beef tendon - 368 Fatty beef - 480 Chinese cabbage - 198 Instant noodles - 98 Fresh lemonade - 150 Watermelon shake - 150 Fruit platter - 150

With senior discount taken out for 2 and 10% service charge, our total bill was 2,229 pesos.

This experience reminded me of Binondo shabu-shabu that our family used to enjoy. Just note that for a la carte, there is a charge of 68 pesos per head if you'll get from their condiments section. Even if you don't, the quality of their meats, soups, and veggies are good...

Last Saturday, October 26, 2024, in the afternoon, my partner and I dined at ONE Pot Hotpot in Shore Residences. We opted for the Unlimited Hotpot and also added items from their fried station (because we were convinced to do so). As PWD ID holders, we were confident we could use our privileges. We even asked one of the servers if our PWD discount would be applicable, and they confirmed with a "Yes."

However, when we were about to settle the bill, we were told, "Sorry sir, the PWD discount cannot be applied because you are on promo, and the discount is for Ala Carte only." I checked their Facebook page, and there was no mention of a promo.

We have tried many hotpot places in Metro Manila, and this was the only one that claimed to have a "promo" that prevented us from using our PWD ID. I just want to clarify this situation since nothing was stated on their Facebook page about any promo. If it turns out this isn't an actual promo, we will demand a refund. We can pay, but we are puzzled by the restaurant's policies.

I hope you can assist us with this issue. I have also raised this matter with the National Council for Disability Affairs for further...