The staff are very kind and friendly, and they provide high-quality customer service. I ordered a cake, and my partner and I decided to stroll around the mall before heading home. Even though I had already claimed the cake, they allowed me to store it in their cold storage room. Special shout out to the staff named Lyn and Mika; they are very friendly. They even allowed my dog to be inside the store and played with her by...
Read moreI ordered the big size mango bravo cake the day before. I dropped by the shop to get our order. It is very convenient because the b-day celebration is being held at one of the restaurants on the same level, just a few doors away. The cake was frozen inside the chiller. We thought it would be easier to cut the cake but there was some resistance due to its partially frozen state. The cake was very delicious. Highly...
Read moreNapaka-rude nung babae sa counter sa pag-claim ng cake. Kailangan ba pagalitan ang customer kapag nawala ang claim form? Nag-inquire nga ako sa contis customer service kung ano gagawin kapag nawala form ang sabi ibigay lang ang name. Saka staff nila hindi alam na kapag anong araw pagclaim un lang pwede kaya pinabalik ako kinabukasan. Tapos ako sisihin nung sa counter bakit kinabukasan ako bumalik? Tatanungin pa ako sinong ung staff na nagsabi na kinabukasan kunin? So dapat ba kukunin ko mga names nila? Tama dapat nga kinuha ko name nung babaeng rude sa counter. Sinasabihan pa siya ng kasama niya na magrelax. Ibig sabihin alam talaga sa kanila na may attitude ung babae sa counter at bakit hinahayaan ng contis magkaroon ng rude na staff sa customer service na work. Kailangan ko pa tanungin kung maclaim ko pa cake saka lang nila sa akin ibigay. Grabe experience ko dun na pagtaasan ako ng boses sa pagclaim lang ng cake. Never na ako bibili sa...
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