Popeyes - SM Fairview — Restaurant in Quezon City

TLDR: Unhygienic and Rude Cashier

They aren't welcoming customers once they stepped in. The cashier has a temper, expecting us to know all in the menu. At least offer us your meal upgrades since we don't know and not just stare at us like we're stupid. We can't handle her attitude even if we're making the situation as light as possible, so we subtly called her out like "Ate galit ka ba?".

When we went in the dining area, there was a lot of available seats WITH unclean tables. There is no man power in the dining area. If you guys want your customers to do "ClayGo", at least put a sign bc not all customers do that automatically, so new customers can seat and dine nicely. It's a nice exercise to people as well to practice ClayGo in general.

Gladly, the food tasted nice as always. They just don't wanna give more than 1 gravy to customers. Cost...

I legitimately don't know why I bother with other Popeye branches as it seems their issue is brandwide. Staff seem to be understaffed all the time (only one floor staff?) and it seems they are generally untrained for fast food or even normal dining service.

Food is horribly overpriced for the quality, not to mention it will take upwards of 30 minutes to get a simple fried chicken meal. Corporate does not seem to care with things like efficiency and the like as you can see it in how their staff do not have delegation of tasks. Simple calling and checking of finished is juggled by 3 servers not even coordinating with one another. Manager often seen not supporting staff but outright doing tasks that should be delegated to...

We had a great dine-in experience at Popeyes today! From the moment we walked in, the staff was friendly and welcoming. The restaurant was clean, well-lit, and the atmosphere was comfortable for enjoying a meal.

We ordered some of the classics and everything was served hot and fresh. The chicken was juicy and flavorful with that signature Popeyes crunch we love. The fries were perfectly seasoned and crispy, just the way they should be.

Service was prompt, and the team behind the counter made sure our order was accurate and that we had everything we needed. It’s always great to see staff who are attentive and take pride in what they do.

Thanks to the team at Popeyes for making our visit enjoyable. We’ll...