Frankie's New York Buffalo Wings - SM City Fairview — Restaurant in Quezon City

Customer service is immaculate—15/10 This is around 4:30 pm to 6:00 pm August 10th 2022 | Wednesday I'm pretty light weight when it comes to drinking and so when we dined there and drank beer, and my stupid self I made a mistake of eating too much. Ended up vomiting in their restroom and ruining my facemask in the process. Staff were kind enough to help me and my friends through it, they even gave me a couple of facemasks to use after I clean up (I'm so sorry for that, by the way! thank you so much you all are so kind! I'll definitely come back and leave a bigger tip) Really super grateful for them. I feel really embarrassed, but they're really so kind I have to share this...

Every time I go in this branch, their wings are always not available in most of their menu. Tried to order wings world, they are not serving it cuz one flavor is not available, they don’t want to replace a different flavor. It’s just the sauce is not available, doesn’t make any sense. Employees are not attentive too. For me worst branch ever.

Ps. Food is still good even though had bad experience with their...

We ate here yesterday; at first, it was extremely accommodating; unfortunately, the food was provided too slowly and at an unsatisfactory time. It was quite disappointing because the chicken was still bloody; you could smell the blood even after the flavoring was added. The flavor tasted different than it had before. ...