It was crowded because it was around lunch time when we arrived. Im not gonna complain about that. Its their service that sucks like big time. And I wasnt the only one whos complaining, even the group of tourists on the other table thinks that way. They got our order and gave us an estimated time to wait, I saw them serving orders from two other group of guest who arrived at their restaurant like 20mins after we arrived. We waited for like an hour just to get that Sisig full of mayo, they shouldve called it mayo with sisig toppings 😂 and an incomplete chicken meal. I asked different servers for a service water but the service water never came so my sister had to go outside to buy a bottled water. We ordered dessert together with our first meal which was their shakes, we had to wait another 45 mins for them to serve It. Imagine my dismay to this experience, ive been dining with Maxs like multiple times on their different branches around NCR and I never experience such. I hope this gets escalated to the management. You guys should provide an exemplary customer experience , not only because your branch is located in one of the famous tourist spots in Vigan but because youve been in the food industry far enough than the other restaurants around to tarnish the name of such place who is already a big part of most Filipino households.