Stay away – shocking customer service. My mother had a reservation in Desa on Saturday night for a party of 4. All guests were elderly people, and it was an important celebration night for them. Upon arrival they were seated at their table and were served menu cards. After about 15 minutes the waitress came back, and asked them (with no apology) to move to a smaller and higher barstool table. As it would be a great inconvenience for them to try to sit at the high chairs (all guests were around 65+) they politely asked if there is any other seating option. The waitress talked to her manager and quickly came back with no resolution to this uncomfortable situation – just an explanation that "other people had a reservation as well, and they really cared for this particular table." It was all happening in front of other restaurant guests and the situation was getting awkward. My mother with her guests decided to leave and try to save the evening. They left feeling mistreated and with a bitter taste after...
Read moreSuper klimat.fajna knajpa do ktorej sie z przyjemnoscia wraca
Edycja 2022 : bardzo nieprzyjemna obsluga, brak detalcznych menu odnosnie dodatkow I alergenow w napojach preparowanych na miejscu. Drogo. Nie polecam.
I ordered a smoothy which was not specified in the menu to have orange juice which I am allergic to. After confirming that there is orange juice in the smoothy the staff refused to acknowledge the issue and would not try to rectify the issue. I spoke to the manager who did everything to not acknowledge the issue and telling me I should have asked about the allergens in the drink and would not try to solve the problem but order in a rude way to reorder if i wanted something different. It was an awful and awkward argument in front of all other guests. Incredibly unprofessional, unpleasantness and demeaning. I will not return and I do...
Read moreLovely restaurant with outdoor dining in the market square of Gliwice. Professional and very friendly service. The waitress was kind and spoke English as well as provided me with an English menu. All the food was presented nicely and was prepared perfectly. The best fish and chips I've had in Poland! Large portions, fair price and nice atmosphere. Their drink menu is extensive and I recommend the special lemonades they have as they are delicious and artful to the eye. Highly recommend and...
Read more