SUSHIPAK — Restaurant in Krakow

I love SushiPAK, especially for adding Belarusian language to the website. I was mostly satisfied with quality and taste. Yes, sometimes I faced some delays in delivery, but it’s fine (bandwidth can’t be predicted perfectly). Unfortunately I have to give only 2 stars this time since I am very disappointed with the visual quality, I ordered Black Pack over a month or two ago and it looked way better than sushi I received yesterday. They completely doesn’t look like on photo. :( Salmon on Philadelphia rolls looked like it was taken from rests of the last fish (pale and not tasty, taken from the edge of the skin, probably). Please take my feedback for consideration and don’t let it happen again. I recommended you to all my friends. :( Thank you! Will order sushi again since previously everything was good! I believe it’s a...

I ordered through Glovo, but the issue lies with the restaurant. We waited a long time for our order, which was ultimately canceled without any communication from the courier. There was no call or notification when the courier supposedly arrived—if they arrived at all. The restaurant’s customer service was unhelpful and provided no resolution. We paid over 200 PLN for nothing, which feels like a scam. Additionally, the restaurant sent an SMS stating the order was being delivered and apologizing for the delay, even offering a coupon for a future order. However, they failed to notify us when the courier allegedly arrived. This lack of communication is unacceptable. I strongly advise against ordering from this restaurant unless you’re prepared for potential disappointment and...

I don't recommend delivery. Sushi themselves okay, but waiting for an order 3.5 hours!!!! when in fact they are 12 minutes away from you (as it turned out) is not okay. The manager Rostislav offered a drink as compensation. We offered delivery by cab. We heard in response our dissatisfaction. But in the end, after threatening to contact the manager - the order was allegedly sent to a cab (at the responsibility of the client). Learn to communicate with customers and solve problems!!! It's not normal for a customer to wait 3.5 hours! I do not see reliability in this service and I do not see the prospects for development - judging by...