Bar Mleczny Jacek i Agatka — Restaurant in Wrocław

Food was ok, nevertheless not as cheap as you would expect from a bar mleczny. But the way one employee (I think she's the boss) was treating people, unbelievably rude. First she came to us to warn us that our food is ready with an extremely condescending attitude. A few minutes after she was shouting at a poor man who sat down to eat some leftovers of an uncleaned table. She preferred to throw the food away rather than giving it to him. But really the way she shouted was so unbelievably rude and humiliating. When she thinks you are not understanding Polish she won't mind talking rude about you to her colleagues. Tip: get rid of this person, if she's the boss it would be smart to let her work somewhere in the back, since she is ruining the experience. Especially since it is a nice business and the other employees were really...

I love Polish milk bars.

This is one of the easiest to use. Although everything is in Polish, the menu sections are shown on screens behind the counter, and on a loop pictures of the dishes flash up, so non-Poles can see what they'd be ordering. I wrote my order on a napkin to avoid pronunciation woes and everything was easy.

This milk bar has been done up, the decoration, tables and chairs are all new.

I made two visits, and ironically on the way out the second time I think there was a touch screen where, if you paid by card, you could see the menu in Polish, Ukrainian or English - but it was too late by then!

Anyway, a serving of two large apple pancakes + soft drink = 11.58 zloty/€2.59.

A serving of chicken tenderloins + mushroom sauce + two scoops of mashed potato + soft drink = 21.25...

Utter shambles. The staff can’t keep up with orders, dishes get mixed up, the atmosphere is stressful, and interactions turn rude. I ordered three basic dishes and had to collect them in three separate trips to the counter over a 25-minute period. I witnessed staff snatching plates of food out of customers’ hands because they couldn’t figure out who had ordered what. Another server accused a customer of taking a dish she had never received. Yet another stood staring at a plate of pierogi, unsure whether they were filled with meat or cabbage.

As for the food, it’s not as good as it used to be. Portions are small, everything is greasy, and it looks tired.

Jacek & Agatka used to be a local institution. What a...