HAWELI RESTAURANT — Restaurant in Lagoa

Update

The Halweli is under new management, I must say last night we took my sister's there and what a disappointment it was, the new manager with trainee in toe took our orders and totally messed it up, they bought plain rice instead of a plan naan, the food was not that of the restaurant that we love. There was only one of the original staff members who as usual was very helpful and very apologetic when I complained that the food was really salty and the chicken tough, not to mention that that got three out of four orders wrong. I hope this is only a glitch as it has been my go to Indian restaurant for a while. I only hope that the new people can make it better than it was last night..

My favourite is the chicken tikka Balti with extra corriander with pilau rice and peshwari naan, it is truly the moment wonderful of meals. The staff are welcoming, friendly and very efficient. We have been going back regularly and have never had a bad meal, next time we go will take pictures because I’m always in too much of a hurry to dig in. Bonus is that the one prices are very reasonably. ...

The restaurant filled up pretty quickly but you'd expect that for New Year's day not enough staff on people were waiting a hour just for drinks at least 20 people left cause orders were not being taken the waiter didn't seem to know English or Portuguese I ordered a shandy translated into panache and then tried to ask for a beer with lemonade both in English and Portuguese still didn't understand so I ordered a vodka with coke still didn't get it right food was ok but felt guilty the table that came in before us still hadn't been served nobody was happy and they say you can get a meal for 5 to 10 euros on the guide but I paid 6 euros for a pilhuo rice we waited for 2 hours others waited longer 79 euros later took food home for takeaway cause we needed to get home I've been to this restaurant before and really liked it we go at least once a month but will never go back totally spoiled a new years day out and cost a fortune plus no shell chair or disabled...

In fairness of giving it only 3 stars. We were the first 4 people at the restaurant and only a total of 9 diners inc us by time we left. Service was incredibly slow, almost 30 minutes to get poppadoms which should be served within minutes. No starters ordered and a 50 minute time from when we ordered our main course until brought to table. The plates were cold and we requested warm ones as they came out 5/7 minutes before the food arrived. When it did come out , it was not together so we waited for our friends before eating. The food was actually very good , I had a lamb rogan josh and it was very tasty but a bit chewy. The naan bread was also tasty but slightly soggy. So it didn't feel quite as fresh as it should having taken so long. Overall, good tasty food, but slow and not what you expect from an empty restaurant. They need to speed up the service because they'll struggle if they...