My experience in this place was horrible and they should consider horrible as a compliment as I cannot find any words to describe how bad it was.
After being seated for 20 mins finally a waiter came and asked if we needed menus.
He was actually nice and polite quite a Shane I couldn't get his name.
The toilets were disgusting I would've get more cleaning toilets in any train station in the middle of the night!
About the food? Could've been good but came to us cold, and when we asked to warm it up they microwaved it, only the plate came clean and not the food itself(who eats microwaved steak!?!?), after complaining for the second time we prefered to return as it was a terrible experience.
Talking about experience the customer service was one of the worst I had my entire life and I've been to more than 60 countries worldwide!
We had to go look for the waitress, no smile, no politeness, no manners (I even saw the waitress touching the cold stuff they served me as food).
Definitely I am not going back there and I don't recommend this...
Read moreIf you simply drop by to get a pint of the black stuff, then this pub might just be the thing for you. If however you want to try their food, then stay away. I ordered fish & chips - keeping in mind that this is meant to be an Irish pub, but that was the weirdest thing I ever tasted. The presentation was ok, salad on the left, chips on the right hand side of the plate with a very small fish on top. Problem being, that the batter is an omelette wrapped around a very, very thin fish. My chips were virtually swimming in very sweet salad dressing, as the whole salad being drenched in it. So I ended up with very sweet tasting chips with omelette and a fish taste in my mouth!? If this would have been served in a Portuguese cuisine restaurant, then I understand that the cook simply looked at a picture of British/Irish fish& chips online and tried to copy it, but this suppose to be an Irish pub and it's a lot of things, but genuine cuisine tasks very different. Will only go back to have a pint of Guinness but not to eat...
Read moreGreat Irish coffee, delicious homemade nachos with a scrumptious cheese sauce & super fresh, flavourful chunky guacamole… have to drop 3 stars for the AWFUL service. Went inside & waited over ten minutes for the two ladies at the (empty) bar to even acknowledge us… we eventually got an unbothered “boa tarde”, tried ordering & were rudely told to sit outside. We waited outside another ten minutes before having our order taken. Then waited another 15 minutes for the food & drinks but it was worth the wait. Tried to order a shot of Jameson & the lady acted like I requested her first born child… she brought a Jameson & 7up (it’s a sin to mix Jameson lol) & informed that they don’t do shots. Trying to pay was another ordeal… we waited 15 minutes for our change… my boyfriend had to go in to get it & they said they “forgot”. Personally I think there are several better Irish pubs in Lisbon with far better service… which is a shame because I loved the outdoor seating and views...
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