Zaafran — Restaurant in Lisbon

I wish I could give a slap instead of a star. Guys, please don't waste your money, time and energy at this place. I ordered biryani from the menu and it clearly stated that the biryani comes with boiled egg. The biryani was served cold and without any salad or raita and the egg was missing. I asked the waiter regarding the egg, Salad and Raita. He took the biryani in the back and after 5 minutes came back and I was told that chef said no more egg with biryani. He then went back and brought sweet super cold yogurt and called it raita. There was absolutely no presentation and the rice bowl was not warm at all. It looked like they had the left over food in the fridge and that is what he served and forgot to fully heat it up in the microwave. I could not take more than few bites from that bowl and asked the waiter to put the food in the box so I could bring it back to the hotel and use the microwave to heat it up. I paid the check and came outside the restaurant and noticed that there were no utensil whatsoever in the bag. I went back and again the waiter didn't have a clue if they had any disposable forks. The waiter then went inside the kitchen to ask the master chef if he is allowed to give out a damn plastic fork. After 5 minutes of waiting he came back and I was told they do not have any disposable fork or a spoon. Can you imagine running a restaurant without having disposable utensils? What if my order was a take away instead? Do they expect me to eat with my fingers in my hotel room? What kind of stupid service is this? Come visit us in US and we will tell you what customer service means. -1 star rating for these dumb crap people. Never ever coming back to this...

My top favourite Indian restaurant in lisbon city. Taste wise 10/10 , ambience is also excellent, I really liked their outdoor sitting arrangement. Location wise also easy to access. Friendly staff. Must visit.

I wish we could give reviews again, but because we cannot that why I am sharing my experience once again So today I visited again and unfortunately the service wasn’t good at all, may be because there were fully booked or whatsoever reason but I wasn’t attended properly. For example, first I was given a table for four that too under the sun in this hot weather and I was asked to finish my meal quickly as they had other guests coming. Secondly, my paneer tikka masala was nothing but just some raw tomato extremly salted sauce with yellow color paneer pieces, in my life I never eaten such kind of paneer tikka masala. Thirdly, my salted lassi was just a thick yogurt with pinch of salt on top that too not even mixed so my first sip I almost had my mouth full of salted yogurt. Fourth, the chapati was kinda hard and barely warm and I just ate one out of 2. Normally they always bring complimentary rice with whatever curry we order but today she service lady asked me separately if I want rice as well. I mean I didn’t understand, usually they bring automatically so why was she asking me only. During billing time as well, they didn’t bother to say a proper goodbye. May be their restaurant is running well that why they don’t feel like giving full attention to single customers or I don’t know why. I wasn’t happy with my today’s visit and Usually this is one of my favourite Indian cuisine restaurants in Lisbon but let’s see when will I...

We went for dinner at this restuarant yesterday as it was near an art exhibition we were visiting. We were 5 people. My wife and I are punjabi Indians from the UK and have intimate knowledge of Indian food. We found a lot of shortcomings and I am compelled to give my comments for those who genuinely seek good authentic Indian food recognising that the Indian sub-continent has numerous cuisines. 1: We ordered 3 different starters and all three were awful! Sheek Kebabs were 2 tiny pieces with no meat or flavour; the Jinga Pakora plate had 3 small shrimps with poor flavour; Aloo Pakora plate with 2 pieces could hardly be described as pakoras; will certainly advise anyone not ordering the starters. They only serve Cobra Beer and this in stainless steel glasses! very odd as they do not keep local beers 3: Channa Daal, and Karaih Gosh, murg tikka were acceptable as were the rice and paratha and nan. 4: Palak Paneer had hardly any paneer; Camaroa coco had measly 3 prawns and rest gravy! Service was not attentive and one had to call for it. 6: Bob the owner mentioned that they served gujarati food; this certainly was not gujarati cuisine ? In Lisbon there are many genuine Indian restaurants offering far superior quality food. Zaafran is lucky in having a good location and clients less familiar with Indian food. This restaurant needs qualified professional chef who will prepare authentic food . In the meantime we certainly will not visit...