MUTI — Restaurant in Porto

The food is good, but the service is quite rude, and for that reason, I wouldn't recommend it. I had a really bad experience when I booked a table for eight for a birthday dinner. We were 20 minutes late due to heavy traffic because a bus broke down and got stuck in the street. I called the restaurant to say we'd be there soon, but we were only a little late because of this situation. The lady on the phone said they couldn't keep a table for us because of the long line outside. I said we'd definitely come so they'd have customers. When I arrived, she'd given up four seats, and there was no line at all. I was very upset because it was my birthday, and they offered me eight separate seats in the restaurant. I repeated that it was my birthday and that I'd made a reservation, so we'd sit together. They offered a table in an hour, and I said okay, we'd grab a drink and come back in an hour. But then I was told that if we left now, they wouldn't reserve the table in an hour. I was so pissed. I wanted to spend a nice day with friends and grab some pizza for my birthday, and we ended up having to find another place, even though I had a reservation. We ended up at Pizzeria Bella Mia, where the food and service...

is little restaurant in Porto had the best Neapolitan pizza I have ever had outside Naples. The ingredients were unexpectedly impeccable and after we asked we fame aware that they import all the cheeses and meets from Naples, they have a plane shipping 3 times a week meaning they are always FRESH ! We had a Verace and a Muti the pizza was just as it is in Naples, prices are reasonable after all, quality charges. The waiters were very nice and educated and the owner never misses a chance to show up at the table and make sure all is good and you’re happy, he offered us Limoncello, delicious, and as if it wasn’t enough the Versace wallpaper in the toilets is just stunning gorgeous followed buy another wallpaper in the rest of the restaurant made by a israelian designer made with gold lines, a very ponderate playlist kept us company the whole night matching the mood with the rest of the restaurant. There is also a great selection of wine as we had a cutting board of sliced meet and cheeses from Italy, with a Chianti Fontodi, once more. AMAZING ! I’ll definitely go back there when I’m...

Horrible experience! The service is absolutely terrible. I had a birthday party, and called the restaurant the previous day to ensure it was possible to cut cake at midnight (which by itself has an extra tax of 10€). During the dinner the servers went to the table saying that they didn’t serve cake at midnight and at midnight the restaurant was closed already, and started questioning about who I talked with when I explained the situation. They went to the table THREE TIMES, talking loudly in the middle of my birthday guests, keeping on questioning about the situation, saying I didn’t talk to them, etc. Very humiliating and stressful situation. We left without eating the cake because it got so uncomfortable. We didn’t get any apology from their side, and one waiter in the end was almost screaming to one of my friends in the middle of the restaurant when she went to say that this was not how you should treat people, especially in a group event. I have never felt worst in a restaurant...