Café da Regaleira — Restaurant in Sintra

I have never experienced worse service than what I experienced at this cafe. The staff were unbelievably rude and unhelpful when we ordered our food. The lady with the dark hair and glasses who served us had a terrible attitude, made faces and was very rude when we were ordering food and drinks. My friends ordered in English and I ordered in Portuguese. We were perfectly friendly only to be met with terrible rudeness that made us feel really uncomfortable. We also observed the same attitude with other customers.

The food was not great either. I ordered the duck and rice and it was very plain tasting and not well presented. Very disappointing given the €19 price tag. When I asked for salt I was also met with a very rude waitress who obliged grudgingly.

The setting of the Cafe is beautiful but the service and food means I would recommend avoiding this place except maybe for a drink if you can stand the attitude of the staff. There are plenty of lovely cafes and restaurants in Sintra Town that I would recommend visiting for a better experience.

I never leave negative reviews and I am really not that fussy about service but my experience meant I had to write this so people...

the WORST meal of my life. i never write restaurant reviews but this experience was so bad that i feel it is my duty to warn whoever intends to set foot in this place. it started off with the rude waiter at the entrance, who seemed almost annoyed at the mere request for a table, as if it wasnt their job. we then ordered tapas for two, bread with chorizo and an egg wrap. the tapas were awful, worst cured meat of my life. the prosciutto was green and old, not to mention the strange bright pink "salame" that tasted radioactive. even the olives were bad, and covered in something white that we could not identify. the "egg, ham and cheese" wrap contained egg and some unidentified meat, and wasnt even toasted or lightly cooked on the outside. the bread with chorizo was a small tasteless loaf with a thin slice of ham in it. we tried to order the least expensive things and still spent way too much, for the worst quality and smallest quantity of food we could've imagined. this service doesn't even classify as eating, it is merely an attempt to not die of hunger, if you can manage to get this food in your stomach...

INCREDIBLY RUDE STAFF. My friends and I came to sit a table to rest and eat our lunch. Being that we keep kosher, we brought our own food, not knowing that these tables are only for the restaurant and are not general tables for the public. As we were taking out our food, the waitress came over to tell us that we can't eat here. We tried explaining that we can't order the food, but we understand if we have to move. We asked her if there was another area where we can eat, being that food is prohibited in the other areas. She responded by calling over her boss who came and yelled at us, loudly attracting a lot of attention and making a scene. We tried to tell her that we understood and would be moving but we wanted to know where else we can eat. She continued to berate us and only then informed us that there were no other eating areas around. We left quickly, but we were quite embarrassed and disturbed by the behavior of...