Sagakura America House — Restaurant in Bucharest

Story time at this Japanese street food spot with a twist of elegance. I arrived around 10 AM, hoping to have breakfast or brunch, but the experience was a bit confusing from the start. The terrace was mostly empty, and only a couple of people were drinking coffee. The opening hours on the door and on Google Maps stated they opened at 8 AM, so I stepped inside. Surprisingly, I was told they were closed and wouldn’t open for another hour and a half. When I pointed out the listed opening time, the staff member, without any explanation, suddenly said, "Ok, take a seat." I was confused—why the initial refusal? I asked again, and he mentioned they were having issues with the ovens and weren’t sure if they could cook. I wish that had been the first thing he said, as it would have saved the confusion.

The ordering process also had its challenges. The menu is accessible via a QR code, split between breakfast/brunch (available for limited hours) and an all-day "a la carte" menu. I ordered a breakfast dish and attempted to order three items from the "a la carte" menu for takeaway. However, I was told that the ingredients for the "a la carte" dishes weren’t ready until after 12 PM. This left me wondering: why list an all-day menu if it’s not available when you open at 8 AM?

Despite these hiccups, I have to say that the food I did receive was delicious. The Turkish eggs and fried potatoes with ginger sauce were amazing. The food has real potential, and for that reason, I’d be willing to give Sagakura another try. I just hope the staff is more customer-focused next time because the service definitely didn’t match the quality...

When we got there, the indoor was empty, we were the only 2 customers and asked for a window seat in the reservation. We were told to pick a table for 2, despite it being not the most comfortable and seating next to the window at a 4 people table would not have done any harm for the 40 minutes we were there, when nobody else came in. We were redirected not in the kindest manner but we overlooked that. The atmosphere was not enjoyable because we felt continually stared at by the waiters. The waiter who waited on us had a weird attitude, trying to be funny, but actually making us uncomfortable with a condescending behavior. When we sat down, the first thing I noticed was he cutlery was not the cleanest - did not give the impression to be. I also looked at the 4 people table next to us and noticed it had several stains from glasses on it, which looked unpleasant to say the least. The food was great, had a Bao Mix and an Osaka Sushi pack which were amazing. One single comment on the food, the Korean Chicken BBQ Bao was very dry, but it happens, not the worst thing. Overall, I think there is potential to the place and hope this review will improve thr experience of the...

A good, all rounded experience - I like the ambiance (though the place inspires more as an Arab experience than Japanese), the service, and definitely the food. I tried sushi, shrimp yakitori, noodles and liked them all. We also tried poke on another occasion but found it underwhelming (the rice was way too dense, hopefully a fluke). All in all, this is a place I plan to come back to. I do find it to be on the pricey side - we paid over 350 ron for two adults and two kids. Side note: although I liked the food, my kids (big fans of anything Asian, preferably Korean), found it to be so so. But then again, this is my review 😊 PS: my sake cocktail seemed to be missing....sake... But maybe they were looking...