We ate at this restaurant in Lake Bled, and while the location was incredibly beautiful and the food was excellent, the experience we had was severely tainted by our waiter. He was fine up until we finished our meal and asked to box our food. Without offering me the chance to box my food myself, the waiter grabbed my plate, and when another member of our party requested to box her own food, he made a dismissive face and gesture towards her and turned away.

Not two seconds later, the waiter bumped into another customer and spilled the plate full of my leftover food (I ordered the grill plate, so that I could have half of my food the next day) all over the restaurant floor.

He returned to our table a few minutes later and said that the kitchen had remade my food, but when I checked the box, I was missing half a sausage, horseradish, and bread that had previously been on my plate. When I asked about the sausage (it was really good), and if I could get a replacement for the piece that he had dumped on the floor, he shook his head, smiled, and said “no.” I thought he was kidding, but he said “no” again, and then proceeded to tell us that he had picked up the food from the floor himself, given the plate to the chef, and that they replaced everything that was there. I pointed out that bread had also been on the plate, and he laughed and condescendingly told me that if I wanted bread, I could have it. He turned to go without so much as an apology and we never spoke to him again.

After our waiter essentially called me a liar to my face, we spoke to another waiter, who was nicer, but still would not replace the half sausage or horseradish that our previous waiter spilled all over the floor. I asked for both, and instead, the other waiter offered us a free piece of cake. It was a nice offer, and we accepted it (to go), but it was kind of missing the point. Our experience was no longer enjoyable in the restaurant due to our waiter’s behavior, so we took the offer to go and left early, cutting our last night in town short.

I’m not sure why the staff felt the need to sully an otherwise very nice evening over a half piece of sausage, which the waiter was responsible for dropping. At the end of the day, it wasn’t about the sausage, it was about the waiter’s snide, contemptuous, and condescending bad attitude. I can’t imagine dropping a customer’s food all over the floor, and then calling them a liar and refusing to replace what I’d dropped.

I know this review won’t matter in the eyes of most people reading. I just wanted to express our feelings directly to the restaurant. It’s very sad that an experience we looked forward to for so long was so badly tainted by the waiter’s attitude and response to his mistake. We planned this trip for a year and this was our last night in Slovenia. It’s very unfortunate that a waiter’s pride, poor service, and contempt for the customer had to ruin it.