Restaurant Šestica — Restaurant in Upravna Enota Ljubljana

Dinner at Šestica turned to be a wrong choice. I work as a tour guide and had some issues with their service the last time so I asked beforehand about individual payment. They said it was no problem but the opposite was true.

The food is ok, the interior is nice and homely, all this looses its apeal though with the mediocre level of service.

The waiter who was entertaining us wasn't prepared to meet even basic standards of personal zone and language skills, he kept saying "it's ok" even though the group members (15) had not expressed what they had in mind yet. O had to keep stopping him jumping into our mouth and repeated what my guests were saying in easy English and my lame Slovenian.

On the top of that, they gave us tables next to the kitchen door and one group member got his arm bruised by a waiter who opened the door energically. Not an apology came from the staff, nobody seemed to care. The athmosphere thickenned significantly after another group member tried to secure a gluten free meal with waiter not able to cope with it due to weak communication skills.

The payment time was the most challenging part. The waiter, after my intervention agreed on taking our individual payments, but he was not able to remember our orders and he had to ask each guest what they had had, two at a time. Their cash machine was placed inside the kitchen, the wireless card reader was not working and his handling of a bar card reader was slow with guests needing to decipher by themselves where to touch it with their card.

My role was mostly standing next to the waiter most of the evening, securing personal zone of group members and translating - the waiter didn't recognize some names of meals in english from their menu.

After 30 minutes of tiresome effort I was left with 12,5€ unpaid bills for drinks which I didn't want to argue about and covered by myself. My priority was to keep my group as happy as possible in the situation.

The place is obviously understaffed, undertrained and underequipped to meet modern standards of organized tours. Even their position next to Nebotičnik skyscrapper doesn't heal the wound they are causing on our impressions from the last day in Ljubljana.

I am not going to bring my group...

Steer clear from this place as the service is like nothing anyone in my group had ever experienced. Our tour guide was recommended this place and wanted to try it out with the potential of ongoing business. The ambience was good, food selection good - but the service, well that was another thing altogether. We all felt that we were living out an episode of Fawlty Towers. The waiter was rude, abusive, had an amazing array of offensive facial expressions and hand gestures. He pretended he couldn’t speak English, despite being fluent when he wanted to be. That was when he wasn’t storming off and disappearing, often with his arms waving around and abusing our group. Took well over an hour just to get the bill paid when we wanted to leave. Initially said he would only take cash despite the tour guide being advised they did, but the bill was so high no one had cash and suddenly they took card. They refused to serve tap water, despite our guide being advised they did and other tables having water. He could have earned a lot more business for this restaurant from this tour company and our hotel - but he went out of the way to ensure our experience was terrible, and the tour guide would advise his colleagues, and our hotel, to steer clear of this restaurant at all costs, and the hotel would not have it on it’s list of recommended...

I was there to dinner on Sunday 24 April..The restaurant was quite full..but didn't wait too much x a table and to order..Also the meal comes right fast..Mushrooms Suppe and a cold starter from Salumi..after a traditional Gulasch and Tagliatelle with Schrimps and Tartufo..So good tasty and portions..nothing to say..But..maybe the waitress was tired after the weekend..or maybe..is Her stile to work..Many people..(we too..)..ant the end to the meal.waited too long that She cames to take the empty dishes out..She just take the bill and cash..She made many way to the kitchen "without..something in the hands.." doesn't look at the people.. what they needed or whatever..or if they tryed to call her..We all spent about 20 minutes or more for waiting "her attention." I decided that was enough..I stopped ✋ her..payed my bill..(more than honest..) and went..So I permetted to do this recession..cause I am doing the same job..now I am Chef Barman in Austria.. but before I was more than 25 years headwaiters in different restaurants on the Italian coast..so I know this job..The first things that I learned to my young waiters is this..not go without something in your hands..be care at the people..let them get your respect.. "you eat..because they eat.." 4 Star to the Kitchen..just 2 x...